malicious compliance

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Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

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Cable company keeps charging for disconnected service, customer gets even by making 8 repeated callouts to his residence on their dime: 'After 8 tech support visits, finally they got the message'

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'It is a mad dash for last minute appointments': Auto shop employee gets back at impolite customer by making him wait hours

 'You're not capable of doing my job': Micromanager takes 3 months sick leave but refuses to let employees take over, they comply, resulting in manager drowning in work upon her return

'You're not capable of doing my job': Micromanager takes 3 months sick leave but refuses to let employees take over, they comply, resulting in manager drowning in work upon her return

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Factory workers denounce the 'Wall of Shame' in the workplace, showing up for mandatory headshots in CEO attire: 'I barely held in [my] laughter'

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Micromanager demands workers track all actions, they drown him in endless data: 'The real data was also there, but it was practically unusable'

'Sorry, sir. Just doing what you asked me to': Photography newbie insists that his camera is broken, ignores photoshop employee's advice

'Sorry, sir. Just doing what you asked me to': Photography newbie insists that his camera is broken, ignores photoshop employee's advice

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'She was mortified, caught in the act': Employees Share Satisfying Revenge Stories of What Happened to the Office Food Thief

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'Just print out the order. Don't mess with it. At all': Specialty printer agrees to print customer's order after he insist he knows what he's doing

'Just print out the order. Don't mess with it. At all': Specialty printer agrees to print customer's botched order after he insist he knows what he's doing

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Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

'Remove your team from the field. I am going to have a hot dog': Referee kicks out irate parent for "two reasons"

'Remove your team from the field. I am going to have a hot dog': Referee kicks out irate parent for "two reasons"

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'What do you think you're doing? You're not one of the big shots': Employee books expensive flight to abide by stingy boss's travel rule

'What do you think you're doing? You're not one of the big shots': Employee books expensive flight to abide by stingy boss's travel rule

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Customer refuses to accept quote estimate, complains when developer refuses to haggle and instead rejects their business:'You don't wanna pay the estimate, that's fine ma'am enjoy your day'

'I had the misfortune of working for the laziest manager I've ever known': Overworked auto parts store assistant manager quits at the worst possible time

'I had the misfortune of working for the laziest manager I've ever known': Overworked auto parts store assistant manager quits at the worst possible time

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'I'm only working for 7 hours each day': Website manager agrees to manager's strict work hours, but commenters advise them about a more pressing issue

'I'm only working for 7 hours each day': Website manager agrees to manager's strict work hours, but commenters advise them about a more pressing issue

'Guess who didn't answer the numerous desperate calls?': Frustrated gardener abandons job on the day of the owner's daughter's wedding

'Guess who didn't answer the numerous desperate calls?': Frustrated gardener abandons job on the day of the owner's daughter's wedding