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'This is lousy customer service': Train passengers book seats in a strict phone free zone, passengers maliciously comply, exposing the pointless policy

'This is lousy customer service': Train passengers book seats in a strict phone-free zone, passengers maliciously comply, exposing the pointless policy

We understand that phone-free zones are, in theory, a productive idea to help save chronically online folks like myself, but in practice, these policies never work. At a certain point, one has to wonder to what extent it's worth it to keep on enforcing silly rules like this given that people will always find a way to circumnavigate those rules or, if they do comply, they are not going to have a fun time doing it. On top of that, the reality is that in this day and age, you genuinely need access…
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‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

You stare gloomily outside the foggy windows of your car as you drive the long winding, traffic-loaded roads on your way to work. The clouds look foreboding, and you know it's about to rain, judging from their dark, gray color. Finally, you pull up to the office parking lot, your car splashing through muddy puddles. Though it's hard to imagine, this is the least miserable moment of your day. Picture it yet? Congratulations, you work in customer service. One person recounts their experience, wor…
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‘Fine, I'll direct all managers to you’: Freshly hired factory worker complies with senior employee, leading to factory losing thousands of dollars; senior employee then gets fired

‘Fine, I'll direct all managers to you’: Freshly hired factory worker complies with senior employee, leading to factory losing thousands of dollars; senior employee then gets fired

Just because your coworker has the same job as you does not mean that they will put in an equal work effort, and that can, at the very least, lead to very complicated and nuanced situations that will keep you up at night, staring at the cracks in your ceiling — OR, if you are lucky, it can also lead to them getting fired. People like to take credit, but they don't like to work. And this case is no different… One lady was working as a senior employee at a factory, barking orders at her coworker,…
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‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

Being stranded at the airport is like finding out that the thesis you worked on for ten weeks was on the wrong subject. This helpless, furious feeling that sits in your stomach like a bad apple. Once, I had to stay at the airport for 12 hours, and it was extremely frustrating at the time. My hands clench up whenever I think about it. The airport was practically empty, which made it a little less worse because there was less commotion, but it still wasn't a pleasant experience that I like to loo…
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'I'll make you watch me work': Auto shop employee demonstrates how slow their computer is to their bosses

'I'll make you watch me work': Auto shop employee demonstrates how slow their computer is to their bosses

There are some things in life that are perpetually irritating, like getting stuck in traffic. When you have somewhere you need to be, and the cars in front of you are inching forward at a snail's pace, it's pretty annoying. Plus, there's nothing you can do about it. It's a small thing, but when you deal with traffic every day, it might start to take a toll. This person, u/Rhelyk, had a different sort of waiting issue . They had to deal with a slow computer . Oh man. In today's day and age, when…
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'You want me to intentionally break a client's new computer?': Employee insists coworker give 'bad customer service,' coworker breaks customer's computer with new software

This sales associate was perfectly fine with breaking a customer's computer just to make his own life easier. While buying new technology, things can get confusing pretty quickly if you aren't the most tech-savvy person . If you're buying a computer in person, for example, you might go into the store knowing exactly what you're looking for. But then a sales associate starts talking to you, and suddenly they're telling you that computer won't work for you. Instead, they say, you should get one t…
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'[He was] trying to count thousands of boxes before the deadline': Factory CFO changes inventory schedule, factory stops shipping orders while employees are overwhelmed with the task

'[He was] trying to count thousands of boxes before the deadline': Factory CFO changes inventory schedule, factory stops shipping orders while employees are overwhelmed with the task

Who knew a factory could have so many moving parts? Apparently the factory's own CFO was not informed of how his own company worked. Yikes. One of those CFO's employees told the story of the time all of the employees were impacted by changes their manager made. They all worked at a food packing plant, and though u/batkevn doesn't specify which product they made, their job was ordering jars and other packaging for the food. They share that their job was pretty straightforward… until the CFO deci…
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'CEO [told] me to help them with my old accounts or he'll sue me': CEO ignores former employee's warnings about outdated system, leads to decade-spanning malicious compliance

'CEO [told] me to help them with my old accounts or he'll sue me': CEO ignores former employee's warnings about outdated system, leads to decade-spanning malicious compliance

Some employers refuse to hear the truth, and if you're lucky, they will have to experience the consequences of ignoring your constant warnings. We all know what it's like to be a disregarded employee. Sure, most bosses say that constructive feedback is welcome no matter what your position in the company is, but in reality, you are likely to be ignored if you are at the bottom of the food chain. When this happens repeatedly, it soon becomes exponentially clear that the problems you are noticing…
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'Don't mess with my gardens': City officials tell family their garden is 'overgrowing,' family brings in experts to protect their plants

'Don't mess with my gardens': City officials tell family their garden is 'overgrowing,' family brings in experts to protect their plants

This home is a gardener's paradise. With two gardens enveloping their family home, this person shared that their family tended to their yard each and every day. So they must have been quite confused when their city reached out to them to condemn the way they were maintaining their lush lawn . Those who have space for a garden have an amazing resource at their fingertips. Alongside growing veggies and herbs for meals, you can plant a variety of flowers or shrubs to make your yard look and smell…
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'Drop everything now': Manager's micromanaging demand backfires after he interrupts an employee who is busy working on CEO's task

'Drop everything now': Manager's micromanaging demand backfires after he interrupts an employee who is busy working on CEO's task

Imagine you are sitting in your office at your own desk, minding your own business, when in storms your manager, unannounced, tells you to 'drop everything now' and immediately take care of a 'very important' task he gives you, which ends up being not very important at all. It shouldn't be hard to picture, as this is what managers are best known for… This manager was especially good at micromanaging his employees, and he wasn't even that high up on the food chain, so where he got all his confid…
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'Think about whether you want to keep working here': Employee makes small mistake, boss loses it, give ultimatum, employee maliciously complies

'Think about whether you want to keep working here': Temperamental boss loses it and gives ultimatum, employee maliciously complies

It's not that employees should be careful around bosses with tempers; it should be that bosses with tempers should be careful around their employees. Those who throw tantrums and who have a habit of unfairly threatening employees should not only be fearful that they themselves might get in trouble for their tirades, but also they just might lose those employees forever and not of their own volition. I once had a friend who willingly took a job with a temperamental boss who had a known reputatio…
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'This instructor got such a bee in her bonnet about my boots': Nursing instructor tries to flunk student over their choice of shoes

Here's a red flag in any workplace : if they love to say, “that's how we've always done things.” It immediately signals to you as an employee that your contributions won't be valued. Instead, the company is going to keep doing things the way they've always been done, like using outdated tech or working harder, not smarter. Places like this don't want innovation, they want you to shut your brain off all day and do things by the books. While in nursing school , u/krichcomix found out that some ol…
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‘You can do it yourself’: Underpaid employee gets $10,000 raise after taking PTO on a whim, due to being on the brink of being replaced

‘You can do it yourself’: Underpaid employee gets $10,000 raise after taking PTO on a whim, due to being on the brink of being replaced

You could be the best at your job, yet be so underappreciated that even your most competitive coworker who acts like the office Karen would be on your side. Not given a raise, tossed to the side, the resentment in your belly begins to grow, and 'the grass is greener' thoughts keep popping up in your head. You realize that in order to make yourself indispensable, you need to teach them a lesson… So that your message will be heard loud and clear. This clever, overworked, and underpaid employee de…
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'The next morning I had many missed calls': Overburdened restaurant closer refuses to work late, surprises bosses with messy restaurant and their two week notice

This restaurant closer was ready to “prove a point.”
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'Have fun running the place without me': Coffee shop owner tells manager working 100 hours per week to take time off, manager blocks all work numbers and lets the business fall apart while they're gone

'Have fun running the place without me': Coffee shop owner tells manager working 100 hours per week to take time off, manager blocks all work numbers and lets the business fall apart while they're gone

The relief of taking two whole weeks off, after working 100 hour weeks , must be incredible. Humans aren't designed to work that much. Yet there are numerous career fields that require 16-hour days and working straight through the weekends. Doctors, nurses, and lawyers are among the groups of employees who tirelessly devote themselves to their jobs. But running on caffeine and energy bars isn't enough to keep a person going in the long run. This person shared their own story of when they worked…
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‘My boss kept cutting my hours’: Employee trains new hire who ends up taking their job, so employee quits, leading to boss taking every last one of their shifts away

‘My boss kept cutting my hours’: Employee trains new hire who ends up taking their job, so employee quits, leading to boss taking every last one of their shifts away

Quitting is like a game of peekaboo. Now you see me, now you don't… and once you see me less, or rather, when I hand in my two-week notice, it's all fair game. Unless your employer is decent, which, if you work at a food franchise in customer service, is rare, you are bound to hit a few obstacles. So, in this case, OP's boss hired a new worker, whom OP was told to train. That was all dandy until OP's boss began giving the new hire all of OP's hours. Then, afterwards, OP got super annoyed, becau…
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