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‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

If you don't understand how extremely draining and annoying it is to be a customer service phone representative, then maybe it's time you take a good look in the mirror. Perhaps you're the Karen? This job requires you to sit on the phone all day long and listen to people complain, mostly entitled people demanding things they don't even pay for, and you're expected to keep your cool the entire time and be “helpful.” You think the service industry attracts super Karens, these call centers are bur…
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'She doesn't understand how the workforce operates': Off-duty waitress gets intercepted by a Karen while grocery shopping, lands devastating roast

'She doesn't understand how the workforce operates': Off-duty waitress gets intercepted by a Karen while grocery shopping, lands devastating roast

Sometimes you find yourself in a situation that feels so brainless, you have to pinch yourself because you can't even believe it's actually happening to you and there are actual people out there like this. When you get in a situation like this it usually involves some sort of Karen. These people are masters of entitlement and thrive on throwing tantrums, and, of course, their catchphrase is “I need to talk to the manager!” A woman on Reddit recently had an encounter with a Karen while she was j…
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'She's now known as the Kangaroo Karen': Top Karens of the Week (October 10, 2023)

'She's now known as the Kangaroo Karen': Top Karens of the Week (October 10, 2023)

This week, it seems like the Male Karens (or Kevins and Kyles, as they've been called) came out to play. Once again, this just further proves our point that anyone can be an entitled Karen, just like anyone can aspire to achieve anything in this world. So no matter who you are, you too can fulfill your dream of being a Karen. This week's list incorporates various settings, from a Wendy's to a pet store. And, of course, we have another classic customer service phone call story. Look, we've all b…
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'She [now] thinks everyone is out to get her': Dude gets back at lunch-stealing coworker by leaving undercooked food in the fridge

Having your things go missing from a shared storage space is, understandably, infuriating, especially when that space is only accessible by your adult colleagues who ought to understand full well that the taking of others' things is wrong—and not some preschoolers who have yet to learn that lesson. Still, repeatedly throughout your life, you'll be disappointed to discover that some adults just don't care about doing the right thing and will shamelessly do whatever is in their own best interest—…
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'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

It's always astonishing to me why the Karens of the world decide to pick battles with the people who could make their lives difficult. When I check into a hotel, I try to make a point to be almost overly polite because I know from experience that front desk agents can make your stay easier, better, or more challenging. This Redditor shared that they discovered the best way to get even with Karen customers at the hotel in which they work: simply deactivate their room keys after they leave the fr…
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'So [I guess] I work in this story now?': Lady confuses customer as employee, he tries to show her the light but instead she assures him he 100% works there

'So [I guess] I work in this story now?': Lady confuses customer as employee, he tries to show her the light but instead she assures him he 100% works there

when you go out to do your usual grocery shopping, you expect to be able to do it in peace. It's not the most fun activity, but is has to get done. You go about your list, get what you need, and get out. There's nothing usually exciting in between. Well, that's unless you become the victim of a Karen. Yup, it's another Karen story for you guys! This one we found on Reddit was short and sweet and just too funny not to share. OP was simply grocery shopping when a lady approached him and very aggr…
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'You're the one with the problem': Karen caught on camera refusing to let paralyzed swimmer share a lane in community pool

'You're the one with the problem': Karen caught on camera refusing to let paralyzed swimmer share a lane in community pool

Some Karens can't even hide their warped perspectives. This woman kept shouting at a paralyzed swimmer, claiming that he hadn't reserved his lane in advance at the front desk. It turns out the swimmer had followed the correct protocol, and this woman merely was unhappy with the fact that his pool chair took up a full lane. Thankfully, her horrid behavior was caught on video and the footage went viral. The swimmer, who goes by Poppa Wheelie on the Internet, frequently posts motivational videos a…
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'McKaren thinks fast food worker doesn't deserve less than a living wage': Karen loses it online because they forgot to put ketchup in her delivery bag

'McKaren thinks fast food worker doesn't deserve less than a living wage': Karen loses it online because they forgot to put ketchup in her delivery bag

It takes a special kind of person to throw a fit about the lack of ketchup in their McDonald's delivery order. Look, in fairness to McKaren over here, we all know the disappointment of ordering delivery from McDonald's late at night when you're having a craving and not getting exactly what you ordered. But here's the thing: the food has already been delivered and unless you absolutely cannot eat it, choosing this battle is simply not worth anyone's time, money, or energy. This Karen , however,…
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'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complain about beloved employee who's worked their for 40+ years

'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complaint about beloved employee who's worked their for 40+ years

Sometimes you get wonderful general managers to lead you and have your back and sometimes you don't. Too often on Reddit and other sources online you read about upper management being completely incompetent and pushing employees to quitting. But not this time! Finally, we have a story from Reddit that shows just how awesome a manager can actually be. A hotel employee was working the front desk, doing her job like normal. She has worked there for over 40 years, so they're basically an expert at…
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'Feel free to get into the regular line': Entitled Disney family gets owned by the same rules they're trying to circumvent

The most important lesson I learned in customer service was that you should never give an entitled person exceptions to rules or allow them to get away with gaming the system. The thing is, it's hard to stand your ground and face a possible complaint, but if you're firm and fair with them once, that's the only time they'll be a problem . But, as soon as you let them have their way, they're going to keep coming back and be a repeat problem for you because now they know that you and your organiza…
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'Well, lady, you're trash. I hope you missed your flight': Dude calls out Karen for cutting the long security line at the airport

'Well, lady, you're trash. I hope you missed your flight': Dude calls out Karen for cutting the long security line at the airport

The full range of human decency (and lack thereof) is on display at the airport security line. When you are stuck in a seemingly endless and motionless security line, it's increasingly hard to remember that patience is a virtue. It's far easier to roll your eyes and complain that you have the worst luck of anyone you know, which of course is not true considering that hundreds of other people are stuck in the same exact line. In short, it's easy to forget that other people are dealing with the s…
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'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

These are the moments that retail workers hold near and dear. No, we aren't just talking about fond memories with coworkers. These workers got to witness as their worst customers got instant karma for their terrible behavior. Meltdowns aren't just for babies and toddlers. Retail workers have to deal with grown adults having tantrums every day. There are lots of folks who are led to believe that the only way they'll get what they want is to be aggressive and demanding about it. Technically, this…
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'I emptied that box into their garbage can and waited': Neighbors refuse to stop letting their dog go to the bathroom on dude's lawn, dude gets payback

'I emptied that box into their garbage can and waited': Neighbors refuse to stop letting their dog go to the bathroom on dude's lawn, dude gets payback

Unfriendly neighbors should not be surprised when karma comes knocking at their door. Here, we have a family in a small neighborhood who managed to make enemies with just about everyone. Matters were made worse when this Redditor discovered that they were letting their dog go to the bathroom on his lawn. Now, if that kind of thing happens once or twice, it's excusable, but if it continues to happen… Houston, we've got a problem. This neighborhood happens to have strict rules with regard to garb…
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'Was I in the wrong?': Tall angry dude insists that he deserves woman's airline seat that she paid for

Air travel creates opportunities for some interesting social interactions that you wouldn't find elsewhere in life. Part of that is people tend to be pretty stressed out, even long before they actually manage to get seated on the flight. What with waking up early to get to the airport with ample time with ample anxiety owing to the uncertainty of queue times that can range from mere minutes to hours depending on the day… Following, you have to get undressed for security, parting your belongings…
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Top Tales From Your Server (October 2, 2023)

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…
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'I might get fired and I don't really care': Employee claps back at customer who throws $1 in quarters at his face, shop owner throws out GMs write-up

'I might get fired and I don't really care': Employee claps back at customer who throws $1 in quarters at his face, shop owner throws out GMs write-up

A super power you quickly gain while working in customer service is patience. And boy, you never realize how powerful that is until you have to use it. Imagine standing there and a customer is berating you with nonsense and you just have to look at them and be calm and understanding. Like, “yes, lady, I love to be told how to do my job that I've been doing for years now. Tell me again how you work the discount code even though you've never worked retail in your life and you don't even know how…
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