We have this tendancy as a society to assume that just because someone is notably successful in one area that they must be a paragon of humanity in all other ways when—well, this often couldn't be farther from the actual truth. See, there's this thing that happens to those who have early success—or have success thrust upon them thanks to nepotistic opportunity—where they also think they're better than everyone else. If they found their success through a singular focus on their chosen path, it's…

Servers should get an additional 20% tip every time a customer asks a self-explanatory question. It turns out people are just as ignorant in restaurants as you would think. This collection of questions real servers were asked by entitled customers just goes to show that thinking before speaking is a lost art. Instead, people are asking questions like why the menu did not properly state that the risotto had rice in it. People are asking what the difference is between a 6-ounce steak and a 12-oun…

What kind of mother books a first-class seat for herself, leaving her 9-year-old in coach, and then proceeds to make it seem like this is all someone else's fault? That someone else, in this instance, would be this unfortunate passenger in business class. The Karen approached him and asked if he would be willing to switch seats with her son, and he was willing at first… that is, until he learned that her son was all the way back in coach. Now, most of us cannot relate to the business class pass…

Anyone working in a customer-facing position should get the medal of freedom for keeping their cool despite having to confront numerous Karen customers per day. However, as you'll see with some of these stories , sometimes keeping your cool is impossible to help these customers out, calm them down, or even just get them off the phone. One of these call center stories sparked a core embarrassing story from back in my intern days. My job that summer involved answering and returning phone calls co…

It's remarkable how eerily similar some of these delivery tales are! Whether it's entitled customers getting frustrated about the silliest things (like not enough extra sauce) or teenagers trying to pull pranks or people getting a little too flirty with their delivery drivers, the ways in which customers can end up on a “No Delivery” list seem to fall into the same range of uncalled-for behavior. What's more surprising is how many people try to pull the same stunts over and over again and how c…

Watch out, folks! The Park Karens have reemerged for the summer season. This park employee worked for a small HOA management company and was tasked with cleaning up the local park so that it meets community standards. During his latest shift, he was collecting trash and leaving it for morning trash pickup, a process he was accustomed to as it followed said community guidelines. Well, this Karen was on her morning walk when she noticed the pile of trash and immediately accused the park worker of…

It's not easy to forget the people who yell at you for no reason. Those moments become embedded in our memories forever and often inform how we respond or react in future confrontations. No one has to endure more of these confrontations than our servers, so be sure to give them tips and a break if something goes wrong. Here, we have a server who worked the opening night of a brand new restaurant when a Karen customer memorably screamed at her in front of the entire restaurant because orders wer…

What was this sewing circle of Karens up to? That's what this wine store clerk was asking when three Karens in a row started incessantly calling the store demanding empty crates of wine without having to make an actual purchase. As one might expect, the best way to get a wine crate is by purchasing the wine that comes with it. It turns out that these Karens wanted a bunch of empty crates so they could use them to build a bookcase. However, as we know all too well on FAIL Blog, beggars cannot be…

Nicole Kidman may come to the movie theater for magic, but sometimes all you get is cranky Karen customers. As someone who still frequents the movie theater and loves doing so, I still cannot deny that filmgoers have become borderline barbaric over the last several years. From bringing in pungent food into the theater to fully answering cell phones during climactic moments, one has to wonder why some of these customers even got off their couches in the first place, especially if they were plann…

Navigating your way through a crowded store is one of those experiences you won't soon forget, squeezing through cramped aisles between situationally unaware strangers who have made it their prerogative to move as erratically as possible. To make matters worse, you always seem to be in a hurry when this happens, and you need to get in and out as fast as possible while everyone else is moving like the walking dead. As whenever queueing—or any basic social order and decorum—is expected there's al…

There is nothing like an entitled Karen who very much can pay for something but chooses to cause a scene instead. This lady refused to pay the local landscaping business that had been doing work for her for over three years. She falsely accused them of not completing jobs and eventually requested an itemized list of jobs they had done for her during this time to stall even further. The worst part of the whole debacle is that this is the same lady who brags to anyone who will listen about how we…

For better or worse, we are frequently left utterly shocked and dumbfounded by other individuals. Even while the immediate reaction to the shock might be one of terror, if you've had some time to collect yourself, consider what took place, and fully comprehend the situation, you should be able to savor the enjoyment of the unexpected. Ultimately, these seemingly trivial occurrences are what keeps us upright and add flavor to our daily lives. ‘What is the ridiculous reason someone got mad at you…

It seems like Gary really needed to make a scene at his corporate retreat! This guy approached the front desk of a hotel, which was almost entirely rented out by his company for the week, when he found himself confronted with a bit of a problem: he was asked to show his ID before he could receive his room key. Normally, any sane person would understand that this is a customary part of the hotel check-in process, yet somehow Gary took issue with this ask. To make matters worse, he had a copy of…

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate. The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges,…

Anyone who has frequented an All You Can Eat Buffet establishment knows that things can get out of hand really quickly. Customers stay far too long, they overeat, they get sick, they eat more, and servers are left to clean up after everyone. It feel like a modern version of Roman Empire mayhem. Sure, it sounds lavish and over-the-top in theory, but in practice, it's all borderline disgusting. When I was in college, we had an All You Can Eat sushi place that once a year, had a Special Discount d…

Not everything in life goes as planned. There are moments when you just have to go with the flow and hope for the best. Having said that, how would you feel if you intended to do a kind deed but were distracted by the arrogance of one individual? In the story that follows, a man who is waiting in line to pay for his coffee expresses his frustration. As the original poster (OP) put it, he had earned a great cup of coffee after receiving the raise that he had been chasing for what seemed like a l…