Serving customers is not always an easy task. Having said that, most people who decide to work in the hospitality sector are people who like engaging with customers and have excellent interpersonal skills. Nevertheless, it should be noted that there is no justification for rudeness or improper behavior on the part of clients. The story that follows is an account of an irritated server. For some time now, the Original Poster (OP) has been employed by his brother-in-law, who runs a Mexican restau…

It's just not possible to reason with some folks. Certain conversations might be beneficial to have because they might result in a productive dialogue, however, others might not. But are arguments and conflicts in the customer service sector worth engaging in? Or are we fighting an unwinnable war? The story that follows tells the tale of a hotel front desk employee. The Original Poster (OP) is rarely surprised by privileged clientele because of his vast experience as a customer care representat…

Occasionally, it's that one tiny, unimportant incident that drives you over the edge and beyond the point of no return. The story that follows recounts the moment a front desk receptionist witnesses a complete and total meltdown of a person caused by a blocked door. The Original Poster's (OP) account details his meeting with the most horrible man-child. OP was working the front desk when a man, his mother, and their two kids pulled into the hotel parking lot. The two ports of entry that are acc…

Working in customer service already puts a beacon on you to attract all kinds of Karen and Kyle customers ready to through a tantrum. If you think working in hotels and restaurants provides the most Karen encounters, then you don't know about people who work in customer service for government programs…

While all customer service is tough due to the challenging task of dealing with the unpredictable members of the public, delivery drivers have it particularly rough, owing to the fact that they have to consistently interact with these same people whose absurd entitlement is amplified by the proximity of their homes. If you thought that Karen was a doozy to deal with at the customer service desk at Home Depot, just wait until you see how she treats the poor bloke who has to deliver something rig…

What a world we live in where kindness is something we have to “sneak” into our place of employment. It takes a truly caring person to risk their job in order to do the kind thing—especially when it comes to the U.S. and its homeless population. Most of the rules and regulations go against helping a houseless person. You constantly see employees “shooing” away homeless people from their property as if they were nothing less than a rodent who wandered in. It's heartbreaking. But what are you sup…

When it comes to the world of fast food, nobody likes to push the boundaries of human decency quite like a Karen who believe's they're right. The customer may ‘always be right’ in the eyes of the manager, but in most circumstances, it's the employees that endure the most absurd consumer Karenisms when trying to live up to the customers corrections. Karens will go to any lengths to prove themselves, even when the teenage cashier is just trying to save them some money with an ordering loophole.

Public spaces always give me the ick. There are too many people strutting about, scanning the busy streets for strangers to tell their woes to. This would not bother me so much if I didn't always end up the target of a long, drawn-out conversation about how much someone hates their boss, how their kids are acting up in school, or how their cat ran away (again). Maybe I have a wholesome, 'Please approach me and tell me your life story' face, or maybe these people just take a random pick from the…

I like a good coupon as much as the next person, but I won't go to drastic lengths to get one if you know what I am. This lady, on the other hand, was so entitled to other people's property, that she was more than happy to go to said lengths. What happened goes as follows… OP went shopping for some scent pods and was rudely interrupted by another shopper, who we'll call Karen (because it fits). OP's coupon was sticking out of her purse, and Karen had taken notice after keenly having scanned the…

Working retail, you get all sorts… There you are, just trying to do your job, and some jerkwad comes up thinking that they're going to get one over on you because you had the gall to work a job where you have to stand for nine hours a day making minimum wage, following the processes you've been forced to follow. And that's the problem with sharing stories online… People see it as a chance to get clout for being a victim, and think of themselves as heroes despite actually being the villains... T…

when you go out to do your usual grocery shopping, you expect to be able to do it in peace. It's not the most fun activity, but is has to get done. You go about your list, get what you need, and get out. There's nothing usually exciting in between. Well, that's unless you become the victim of a Karen. Yup, it's another Karen story for you guys! This one we found on Reddit was short and sweet and just too funny not to share. OP was simply grocery shopping when a lady approached him and very aggr…

Selling things online is a fickle business. It starts off fairly simple, you post an ad along with your contact info. You get a couple of replies, maybe get ghosted once or twice, perhaps a prank phone call or two. But the world of online business is a strange one, and it is bound to bring some pretty strange people to your doorstep if you are not careful. Here, in this case, OP posted an ad for a computer, stating the price of 900. Not one minute later, OP got a phone call. At first, everythin…

Once you work in retail, there is no seeing the world as you once saw it, and it instead becomes a cold, bitter place, where people carry a sense of entitlement you cannot internally fathom is real. Customer service of any kind is at times, insufferable, but there are phases in life where you go through these frustrating jobs, only to find out that other jobs have those same people, except instead of customers, they are coworkers. OP told the all too familiar story of an entitled and snobby Kar…