insurance

'This has been a nightmare': When a healthy tree fell from two women's yard during a storm and damaged neighbor’s shed, the uninsured neighbor demanded they pay $5,500 for the damage, suing them when they refused, despite laws claiming they aren't liable

Emma Saven

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Montreal cyclist collided with delivery driver's car after the driver made an illegal U-turn across a bike lane, denting the driver's car door, cyclist is threatened with a lawsuit for the damage despite not being at fault: 'Declined giving me insurance'

Emma Saven

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Stay-at-home mom hurt after husband secretly took out a $1 million life insurance policy naming father in India as sole beneficiary, excluding her and their two kids, claiming his brother will take care of them one day: 'My kids and I are always last'

Emma Saven

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'I never started the treatment': Pressured patient quoted $7,500 for wisdom tooth removal and braces during rushed consultation, after only X-rays and digital impressions, he canceled the treatment, but the clinic now claims he owes the full surgery cost

Emma Saven

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Driver uses insurance company’s own rules against them, saves thousands of dollars after crash dispute: 'Maybe we can find a work around'

Isabella Penn

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Insurance company tries to pay car owner for his vehicle at ‘market value’ but lowballs by $2500, so the car owner demands all the required paperwork to prove their offer is market value: ‘I scared them right back’

Lana DeGaetano

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Doctor refuses to rehire sister at family practice after $40k billing mistake, parents insist she stays: 'We had to write off the balances for all the patients we saw'

Isabella Penn

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Over-worked staff left questioning "legality", after boss tells employees to run errands using their personal cars, without reimbursement for expenses: 'Using our own gas and putting wear on our personal vehicles'

Emma Saven

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'I was prepared to fax more than 10,000 pieces of paper, just for funsies': Perfectly petty ways to expose the inefficiency of bureaucracy, getting back at the system one fax at a time

Jesse Kessenheimer

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Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

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‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

Bar Mor Hazut

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Entitled driver refuses to comply with neighbor after backing into her car, he drives off without exchanging details, resulting in a legal pursuit: ‘Fine him’

Bar Mor Hazut

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‘The hotel is not liable for any damaged or missing property’: Male Karen threatens to sue front desk employee after his car is damaged in the wrong parking spot, gets banned from the premises as a result

Lana DeGaetano

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‘Get your story straight’: Man backs into stranger's car while texting and driving, claims to the insurance company that he wasn't even in the car, leading to a pursuit of evidence

Bar Mor Hazut

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‘I don't want to get involved’: Nurse overhears patient's plan of using someone else's health insurance, decides to risk her career and not report them

Bar Mor Hazut

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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