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‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

While rules are definitely important and indispensable, surely we can all think of one or two that make absolutely no sense. It could be rules set at your place of work, school, city, or even country, but at the end of the day, those rules are made by other people, and sometimes people make mistakes. What can you do when you stumble upon a pointless rule like that? Most of the time the answer to that would be nothing, unless you are as resilient and quick-thinking as the person who wrote this R…
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 Entitled driver refuses to comply with neighbor after backing into her car, he drives off without exchanging details, resulting in a legal pursuit: ‘Fine him’

Entitled driver refuses to comply with neighbor after backing into her car, he drives off without exchanging details, resulting in a legal pursuit: ‘Fine him’

If you stop and really think about the invention of cars, you will realize how crazy and unbelievable these machines truly are. Each of us actually wanders around the world in custom mobile boxes, which we learned to operate when we were 16 years old (well, most of us did). Since we have grown so accustomed to cars and their value to our daily lives, we have also grown to accept the occupational hazards associated with these fabulous machines. Road rage, traffic, and parking feuds are all unfor…
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male karen gets owned when he realizes that hotel is not liable for his damaged car, gets banned from the premises because of his treatment of hotel employees

‘The hotel is not liable for any damaged or missing property’: Male Karen threatens to sue front desk employee after his car is damaged in the wrong parking spot, gets banned from the premises as a result

Make sure to read the signs very carefully.
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‘Get your story straight’: Man backs into stranger's car while texting and driving, claims to the insurance company that he wasn't even in the car, leading to a pursuit of evidence

‘Get your story straight’: Man backs into stranger's car while texting and driving, claims to the insurance company that he wasn't even in the car, leading to a pursuit of evidence

We might not like to acknowledge this, but as grownups, we sometimes have to own up to our own mistakes. Being an adult means that we can't just ignore our mistakes, hoping that they will go away on their own, and we definitely cannot lie and try to drop them on other people. Unfortunately, a lot of adults try to back out of their mistakes when it comes to everything that happens on the road – breaking the rules, road rage, and even hitting other cars, all of these make the road feel like a gia…
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‘I don't want to get involved’: Nurse overhears patient's plan of using someone else's health insurance, decides to risk her career and not report them

‘I don't want to get involved’: Nurse overhears patient's plan of using someone else's health insurance, decides to risk her career and not report them

Different countries have different benefits that can appeal to their citizens. In some countries, it is extremely affordable to buy a house, in some countries the average salary allows citizens to live comfortably for most of their lives, and some countries have great healthcare plans that put citizens' minds at ease. The US is not great when it comes to the latter, and many American citizens daily worry about their health because they simply cannot afford to go to a doctor, probably like the p…
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tiktok customer-service service industry karen kevin karens customers customer angry work working call-center calls call claim insurance working work-from-home client job employee

'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Cool as a cucumber
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parent parents parenting parenthood mom moms mother motherhood mama mommy insurance health healthcare loophole thrifty newborn baby babies wholesome story lucky reddit

Thrifty mom finds a loophole after getting conned by her insurance provider, scoring $0 healthcare for her newborn baby: ‘Thanks for not caring about your employees'

Health insurance can be expensive. While many of us have spent at least a short stint of our lives wondering how we're going to pay for healthcare, it's usually not in our first few months on earth. However, if you're the lucky baby in our next story, you have nothing to worry about because Big Mama discovered a nifty health insurance loophole.
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'I told him I wanted $5,000': Guy catches a lawyer practicing without a license

'I told him I wanted $5,000': Guy catches a lawyer practicing without a license

Lawyers have a certain reputation for being a little shady. This reputation isn't representative of all lawyers, but there are always a handful of them who prey on people. When people come to lawyers , they're at a point of desperation—maybe they've been in a car crash, or they're going through a messy divorce, or they're squabbling with their landlord. Most folks out there just don't know much about the law, and they rely heavily on their lawyers to sort it out for them. Not only are legal iss…
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boss insurance employee belittle gift card reward auditor petty Horrible Bosses Reddit company - 24079621

'[It's] a slap in the face': Employee catches a multi-million-dollar mistake, company rewards her a $30 gift card as a thanks

We've all heard about the underwhelming gifts companies sometimes give their employees—whether it's a questionable free breakfast, an after-hours company party where you're expected to contribute a dish, or a mediocre pen. Those in corporate America have pretty much seen it all. However, one woman discovered a significant mistake in the company's finances that could have cost them millions of dollars. Going above and beyond, she thoroughly investigated the numbers and was proven right. Despite…
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'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from wife of cheater

'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from infuriated wife

It must take a lot for a call center rep to call a conversation their “best call ever.” These call center workers deal with cranky customers all day long, 40 hours per week, and that's basically their entire job.
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reddit reddit-thread malicious-compliance insurance insurance-money payout buyout pay cash payment petty-revenge scam accident boat boating boats dock marina

Guy Scores a $14,000 Payout After His Boat is Damaged in an Accident Because the Perpetrator Refused a Cash Buyout of $1,000 Upfront

Have you ever been on a boat? The wind whips through your hair, the sun shines on your neck, and it seems like all of your woes get left on the dock. That's why boating is such a dang expensive hobby– it's phenomenally pleasant! So if you're a boat enthusiast, it's probable that your boat is not only your fiberglass first-born baby, but also a deep, endless money-pit… which is why boaters always have the best insurance.
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reddit reddit-thread malicious-compliance petty-revenge thread health healthcare health-insurance insurance bill money lawyer attorney bill pay refuse

'Infinite money glitch': Guy saves $50,000 by calling out a health insurance bill with tons of mistakes

We've all heard nightmarish tales of exorbitant health insurance bills. Usually, patients don't come out on top, but in rare cases, regular folks like you and I can stick it to the big man up in the insurance towers. All it takes is a big lawyer voice, a little patience on the phone, and a pair of hefty stones.
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‘This is all your fault’: HOA fines residents $63,000 after fire sprinkler goes off, despite building staff's incompetence

‘This is all your fault’: HOA fines residents $63,000 after fire sprinkler goes off, despite building staff's incompetence

Apartment residents don't always have complete control over what happens in their home, and sometimes nature does its duty, a contractor pulls the wrong wire, or your four year old nephew pulls the fire alarm. Whatever the case may be, sometimes our supervision and good intentions make no difference. Such was the case for one person whose fire sprinkler went off due to something their contractor did. Of course, OP was not at fault, but the HOA apparently disagreed. Let's start at the beginning.…
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random heroics hero heroic hospital heartwarming wholesome faith-in-humanity surgery doctor america insurance fraud reddit offmychest off-my-chest

'I cost my surgeon her job': Heroic surgeon hooks it up for a desperate patient, committing insurance fraud to save their family $30,000

Surgery is expensive in America. Sometimes insurance covers a little bit here and there, but if they don't, you could be looking at a hefty bill with a couple commas in the total balance. That's why, when this teenaged girl was diagnosed with benign tumors in her breast, she wasn't jumping for joy like most people do when they find out they're cancer-free...
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'My bill was paid in full': Clever hospital patient uses logic and sarcasm to pay for his astronomical health insurance bill

Anyone who's urgently ordered an Uber while they're going into anaphylactic shock can attest that it's not an ideal situation to have to call an ambulance. For some, the ambulance is just too dang expensive and I certainly can't blame them! Unless you're hopping in an emergency vehicle that's covered by your insurance, it's possible that you'd be better off calling a Lyft.
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Rental car company told me where to leave my keys and when I left them there, tried to charge me for an extra day. So I refused to give them the car back until last minute.

'At this point I'm petty and angry': Rental company tries to charge guy for extra day, cue devastatingly dirty malicious compliance

Companies really hate when their consumers know their rights, which one customer used to their advantage when they needed a rental car . As the customer, you're subject to a company's rules the moment you sign a contract. But if you just follow that contract to the letter, following all the rules, there's nothing the company can do to stop you. One poster shared this experience to r/MaliciousCompliance, one car rental company tried to screw him over after renting a car for five weeks. They need…
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