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‘I Know the Policy but I Want the Discount Anyway’ : Entitled Customer V.S Stubborn Employee Who Is Miserably Just Doing His Job

‘I Know the Policy but I Want the Discount Anyway’ : Entitled Customer V.S Stubborn Employee Who Is Miserably Just Doing His Job

How can I make an employees day even more miserable? Oh, I know. Demand a discount without fulfilling the requirements!
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