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'[I'm] just shocked she would just let herself in': Hotel guest gets shocking surprise during trip abroad

'[I'm] just shocked she would just let herself in': Hotel guest gets shocking surprise during trip abroad

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

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AirBnB host refuses to fix wifi, disgruntled guest changes settings and locks them out: 'I simply reset the router and changed everything'

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‘We got a 2nd refund’: Third-party booking service and hotel screw guy out of $600 and makes his party sleep in the basement, ends up getting double the refund

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Shocked guest experiences hotel horror story after bizarre intrusion from hotel manager: 'He does not take no for an answer'

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Update: 'Can I call the front desk to complain?': Teens repeatedly ding-dong dash hotel guests

Update: 'Can I call the front desk to complain?': Unruly teens repeatedly ding-dong dash hotel guests

'Thanks for the attitude': Maintenance worker pens resignation letter

'Thanks for the attitude': Maintenance worker pens resignation letter after boss criticises their time off

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Update: 'This is my favorite update ever!': Son forced to deal with mother's $1,200 sticky fingers at a hotel ends up having the most wholesome twist

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'Why does their key card work for our room?': Hotel guests confront front desk agent after he gave two strangers their room key, agent reveals he was bribed

'Why does their key card work for our room?': Hotel guests confront front desk agent after he gave two strangers their room key, agent reveals he was bribed

'Oh, that was nine months ago…': Karen demands for hotel front desk agent to find her lost charger from nine months ago, writes scathing online review

'Oh, that was nine months ago…': Karen demands for hotel to find her lost phone charger, writes scathing online review

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'I made a list of "Every other hotel"': Clever hotel receptionist creates a custom list to answer customers' questions

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'I gave the maid a tip': Party girls face a $200 fine and a wakeup call at the crack of dawn after disturbing a dad in desperate need of a restful vacation

'The GM did say he didn't care how I did my job': Hotel employee automates job to just one click after being denied a raise

'The GM did say he didn't care how I did my job': Hotel employee automates job to just one click after being denied a raise

'There was one line [guests] should never cross': Hotel guests discover they won't be served

'There was one line [guests] should never cross': Hotel guests discover they won't be served after acting entitled toward customer service reps

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'The hotel staff saw everything': Guest enters hotel spa and takes another person's slippers, hotel staff show person security footage

'The hotel staff saw everything': Guest enters hotel spa and takes another person's slippers, hotel staff show person security footage

Hotel guest tries to get front desk clerk fired, only for her plan to backfire

'She sighed loudly and immediately lost her patience': Hotel guest tries to get front desk clerk fired, only for her plan to backfire