hotel employee

Hotel staff reports constant understaffing, which is causing high check-in wait times and issues with impatient guests—the manager has a solution: 'My manager pulled me aside and told me to change "understaffed" to "unexpected high guest volume"'

Brad Dickson

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'What can you figure out about a guest just from the way they check in?': Front desk employees and hotel workers discuss different character traits about guests that tell them how their stay will be

María Cetra

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VIP hotel guest gets demoted after demanding discounts from employees on suites, overplaying his hand and name-dropping for no reason: ‘You'll be lucky if you still have a job by the end of this’

Giuliana Tiscioni

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Night auditor gets frustrated about new trainee as he continues to ask the same questions over and over and does not think for himself, now he's worried about after training: 'When you are on your own, what are you going to do? Call me at home?'

María Cetra

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New hotel bartender refuses to do her job properly, instead lies, disappears mid-shift, and makes coworkers look bad, receptionist claims: ‘She won’t last long’

Giuliana Tiscioni

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Hotel guest comes into the lobby at 4:30 am demanding a late check-out, exclaims he works for Facebook so he’s entitled to it, gets denied: ‘It’s been a night…’

Giuliana Tiscioni

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Guest comes into a hotel with a reservation under his wife's name and complains he cannot access the suite without her, treats front desk employee poorly even though he's in the wrong: 'But we're married!'

María Cetra

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Influencers demand free rooms and access to hotel just because they have followers, employees are sick of it: 'We are getting review bombed because these poor influencers were denied access to hotel's guest-only areas.'

María Cetra

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Employee gets passed for promotion despite fixing owner's mistakes for weeks, they decide to quit after getting the news: ‘I respect myself more than that’

Bar Mor Hazut

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Boss refuses to let hotel supervisor go home to care for pets during snowstorm, leaves note that makes supervisor quit: 'The note was upsetting and made me feel unwelcome'

Remy Millisky

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Hotel night auditor automates 8-hour shift into 1 click, spends shift eating free food and watching TV shows: 'The GM did say he didn't care how I did my job, just do it... so I did'

Remy Millisky

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Update: Hotel overnight worker "forgets" second language to get even with boss who won't pay $100 bonus

Remy Millisky

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‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

Lana DeGaetano

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‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

Elna McHilderson

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'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

Elna McHilderson

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‘Okay, in that case, I quit!’: Top-notch hotel concierge is told staff doesn't get PTO even after working there for over a year, so he immediately turns in his 2-week notice

Elna McHilderson

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