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hotel clerk

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

When people don't get their way, they'll resort to other measures… such as calling the bank. As told by a user on Reddit, a guest failed to show up to check into their hotel room after reserving 2 very expensive rooms for a couple of nights. The user was an employee at the hotel, working the front desk, and hadn't even received a call from the guest who clearly didn't think he needed to cancel. A few weeks later, the inevitable happened… he got a big bill, which he, of course, called to complai…
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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

It is completely understandable to want to complain about a poorly done service. When someone pays for a service, they should be left with a satisfied feeling, and not feeling like they have been mistreated or wronged. What is not completely understandable, is people resorting to lying when something does not go their way. If you are not happy about the way things are done, feel free to complain, but what good does it do if you lie? The only thing it does is damage your credibility. That is why…
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‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

One guest got up on the wrong side of the bed one morning, and decided to take it out on a poor front desk clerk, who could only reply with the corporate script she had been given. The guest was aghast when she found out that the hotel did not provide a Thanksgiving meal, and promptly demanded a discount. It was not the hotel clerk's first rodeo, and she politely explained to the guest that with all due respect, the hotel was not required to provide a Thanksgiving meal… Obviously, the Karen gue…
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'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complain about beloved employee who's worked their for 40+ years

'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complaint about beloved employee who's worked their for 40+ years

Sometimes you get wonderful general managers to lead you and have your back and sometimes you don't. Too often on Reddit and other sources online you read about upper management being completely incompetent and pushing employees to quitting. But not this time! Finally, we have a story from Reddit that shows just how awesome a manager can actually be. A hotel employee was working the front desk, doing her job like normal. She has worked there for over 40 years, so they're basically an expert at…
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