front desk clerk

Entitled customer books hotel reservation with an invalid credit card, then throws a fit when the front desk employee cancels their reservation: ‘We aren't a charity, we are a business’

Lana DeGaetano

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'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

Ben Weiss

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‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

Lana DeGaetano

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‘I will have you fired’: Demanding guest orders manager to fire employee after being put ‘on hold’ due to hotel being short-staffed

Eleonora Bader

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Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Eleonora Bader

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‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

Eleonora Bader

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'No signed card, no room': Elderly lady refuses to sign registration card at local hotel, so front desk clerk refuses to check her in

Eleonora Bader

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‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

Eleonora Bader

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