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food service

'You told me today I couldn't cook without permission': Boss wants employee to ask him before cooking anything, employee complies on 'the busiest night'

'You told me today I couldn't cook without permission': Boss insists employee ask him before cooking anything, employee complies on 'the busiest night'

This boss had no idea what he was doing, and the hordes of hungry customers don't care about poor management, they just want food. There are lots of industries where people are low-paid and treated poorly. Food service is perhaps the hardest of these. Unlike retail, your customers are guaranteed to be hungry. That means they're going to be less patient and eager to tell you about any mistakes you're making. They really don't care about the employees or anything else, because all they want is th…
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'Don't want to sit inside even though a storm is coming? Okay': Diners ignore waitress' weather warning, get drenched in a storm after restaurant won't serve them indoors

'Don't want to sit inside even though a storm is coming? Okay': Entitled diners ignore waitress' weather warning, get drenched in a storm after restaurant refuses to serve them indoors

Some folks want to mess around and find out, and this waiter was happy to oblige. Entitled people are everywhere, and this person shared that while waiting tables at the Jersey Shore , these folks made their presence known. The OP spotted them by who has the fakest tan . The OP, u/iamjayjayisme, knew that as a waiter, they had to let the entitled diners get away with whatever they wanted—tips were on the line! For waiters and waitresses, dealing with entitled people is just part of day-to-day l…
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'Do the job I have hired you to do, and deliver my bagels': Law firm hires and fires chef in the same day

'Do the job I have hired you to do, and deliver my bagels': Law firm hires and fires chef in the same day

These lawyers found a clever workaround to a bagel issue. U/Ars-Torok shared an excellent malicious compliance story about the time they worked as a chef. Chefs start their work days while most of us are still in bed. This dude started his workday at 4AM , and only had to work until about 10AM. You never really get used to working nights, but that shift sounds so ideal. Even if you have to wake up at 3AM, you'd finish work and still have the entire day to do whatever you want! Plus, I'm sure yo…
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'A seafood restaurant should not smell fishy': 25+ Restaurant workers explain the red flags hiding in plain sight while dining

I never knew that checking the bathrooms before you eat at a restaurant was a “thing” until today. That's because these chefs, waiters, diners, and one health inspector, all gave their opinions on the sketchiest things to look out for while eating at restaurants.
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'[I was] called a Karen': Cashier freaks out on customer trying to correct a wrong order

We often hear stories online from customers who are acting unreasonable and unruly, like what you might call a “Karen,” and we tend to take the employees narrating these stories at face value. But what about the times when the roles are reversed? What about situations where a customer is simply making a reasonable request, only to be met with a harsh response from an employee? At what point is it okay for a customer to get a little bit frustrated when their issue isn't receiving any attention f…
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'They literally rammed the car in front of them': Drive-thru operator watches car full of impatient bros rear-end another customer

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…
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'My teacher asked me to order 60 cans of peas… I typed 6000': 25+ Chefs tell all about the biggest mistakes they ever made while cooking for customers

'My teacher asked me to order 60 cans of peas… I typed 6000': 25+ Chefs share the biggest, funniest mistakes they ever made while cooking for customers

If you mistake salt for sugar in your recipe, it's no big deal. But if a chef does it while making a five gallon soup recipe, there's going to be some problems! Help yourself to a serving of these funny stories from chefs who were humbled by their own kitchen mishaps. We're all human, we all make mistakes every now and again. There are just some jobs where this is more acceptable than others. For example, if you're a FailBlog writer, it's okay if you make a mistake or three. Now, if you're an o…
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'I stopped doing everything extra': Grocery employee lets store fall into chaos after bosses remind them they're 'just a cashier'

'I stopped doing everything extra': Grocery employee lets store fall into chaos after bosses remind them they're 'just a cashier'

This grocery store is going through changes, and its employees are not happy about it. A working environment is really defined by your bosses. You can have the best workplace in the world, but if management is poor, people won't stick around. This grocery store is going through something like that right now, as one employee, u/bugme143, explained. This employee had been working at the same store for quite some time, and it seems like their managers saw potential in them. They allowed the OP to…
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'Three cop cars pulled in and surrounded them': Cheap couple gets cops called on them for refusing to pay for a $9 salad bar

How much trouble is it worth going through to avoid paying for a couple of leaves of lettuce? Is it worth a run-in with the police that could possibly see you arrested and sent to prison, all because you didn't want to pay $9 for your salad after complaining about the toughness of your steak? From there, you'll be forced to plan a daring means of escape. By day, you'll see yourself unwittingly participating in and then dismantling the operations of the corrupt warden running the prison while sp…
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'I pulled up the fan-fiction on my phone and started to read it': Manager reads worker's erotic fan-fiction out loud to the team, embarrassing her, wonders if he's wrong

Having good working relationships with coworkers is important and can contribute to a thriving team and business—but it's important to know where the line is—or else it can be incredibly easy to accidentally jump across it with a two-footed leap… especially when you have no common sense about how to communicate with other people respectfully. It's not uncommon for coworkers , especially in the service industry and retail, to be incredibly close, bonded through mutual suffering and long, unforgi…
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'Are you still open?': Couple orders food from exasperated workers at a closed restaurant, wonders if they're wrong

How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…
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'Someone changed my schedule without my knowledge': Shift worker gets accused of a no-call, no-show on their day off

Yes, the schedule. The cornerstone, the Monolith, of shiftwork… Obey the schedule—lest you find yourself at odds with some angry shift manager who quotes its existence at you like scripture. Managers love a good schedule, and they also like complaining about that schedule and blaming the schedule for all of their problems—even when they're the ones who made it. If they schedule you for a shift you couldn't normally work, all of a sudden, it's “It's on the schedule,” “I've posted the schedule.”…
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30 Majorly messy meals that really needed plates

30 Majorly messy meals that really needed plates

Restaurants love to be hip and trendy, but at what cost? There are two types of people: those who photograph their every meal, and those who just eat the food. Food bloggers and amateur photographers alike love to snap pictures of what they're dining on, and post photos to their socials for the whole world to admire. However, it's not exactly original to post just a plain old hamburger. No, your followers want to see you eat the weirdest stuff, it must be eye catching. That's the only reason I…
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'He just took the printer and threw it out of the window': 15+ Employees share their most extraordinary days at work

'He just took the printer and threw it out of the window': 15+ Employees share their craziest days at work

Most days in the workplace are ordinary and routine, so when something out of the ordinary happens, it can make for a memorable shift. These people know that all too well — they replied to u/Murkantilism's question, “What is the craziest thing you've seen somebody do at the workplace?”
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'Extra extra extra pickles': Chef shares his stories of petty malicious compliance to absurd customer requests

Restaurants see no shortage of demands for customization and demanding customers, with the latter uttering the former with surprising frequency. Dealing with these demands from the demanding is no picnic, but learning to handle them can be. Not in the literal sense in that you're going to sit down in a nice grassy spot with a blanket, basket, some nice cheeses, a bottle of prosecco, some ripe fruit, and your favorite pal—more so in the sense that like a picnic is a pleasing and relaxing experie…
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'Hotcakes, hold the syrup, substitute tartar sauce': 25+ Outlandish food substitutions that customers insisted chefs cook for them

'Hotcakes, hold the syrup, substitute tartar sauce': 25+ Outlandish food substitutions that customers insisted chefs cook for them

Not to yuck these peoples' yums, but why would they choose these food combos? The ones included below are truly odd — and chefs and waiters were the ones telling on their customers. The r/KitchenConfidential community answered the question, “What are the grossest substitutions you’ve been asked to make?” Interestingly, the OP suggested that they were unhappy with a customer substituting mustard instead of apple butter on a sandwich with sourdough bread, cheese, and bacon. Tons of commenters sco…
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