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entitled customers

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'Didn't you notice it was hidden?': Woman purchases an item at thrift store, Karen publicly throws fit claiming she already called dibs

Can you really call dibs on an item in a store? Like any typical shopper, if you aren't sure about an item, you usually hold on to it or put it in your cart while you walk around, just to give you a little more time to decide if the item is really worth it. Or you could come back to the item, but there's no guarantee it will still be there, as other customers may walk past it and snag it for themselves. This is even more true in a thrift store, where every item is unique and usually one of a ki…
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'Sorry, I'm not a mind reader': Retail worker shares story about a demanding customer who asked them to hand-deliver items, in turn, retail workers share stories where they were expected to read customers' minds

And the award for Most Entitled Customer goes to...
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'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

Once you work in retail, there is no seeing the world as you once saw it, and it instead becomes a cold, bitter place, where people carry a sense of entitlement you cannot internally fathom is real. Customer service of any kind is at times, insufferable, but there are phases in life where you go through these frustrating jobs, only to find out that other jobs have those same people, except instead of customers, they are coworkers. OP told the all too familiar story of an entitled and snobby Kar…
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'These were free... and you're going to complain? Come on!': Servers discuss how free things actually bring the Karen out of customers

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…
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'Does not even turn on': Confused buyer leaves 1-star review for a fake phone because it doesn't work

If you buy something that's specific purpose is to look like something else but not actually work, you shouldn't be surprised when it doesn't work. That's literally what it's for. I don't know what you'd actually want to buy one of these for—unless you were a retailer looking for a risk-free display dummy. Maybe as a prop for a film or stage set? Anyways—the point is that leaving this product a 1-star review for not working is mind-boggling. You should be leaving it a 1-star review if you were…
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'[One] crushes the front of his hood...': BMW driver refuses to stop blocking emergency parking, firefighters crush his car

Play stupid games… Win stupid prizes. Every now and then, you run into someone who thinks they are above the rules of society. These individuals think they are so clever and have it all figured out when they are really just ignorant of the fact that some rules are there for a reason. A firefighter encountered one of these individuals at the local grocery store, where their friend was the general manager. The individual in question was a gentleman who felt that they were above any sort of specia…
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Guy leaves bike shop 1-star review for helping him for free

This is precisely the type of thing you encounter while working in a bike shop. Of all the customer service roles you could ever work, working in a bike shop will confront you with some uniquely bewilderingly entitled experiences. The idea of “you haven't done enough for me for free” will somehow recur time and time again as 1-star reviews bombard you for going out of your way to help someone who doesn't understand how much they don't understand about their bike. Bonus points here for being bla…
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'Karen was fuming and muttering incomprehensibly': Small mom-and-daughter plant shop win battle over Karen thief throwing a tantrum

Running a small business is not an easy task. It's takes diligent planning, constant budgeting, sacrifices, and many many ups and downs. It helps when you are working with someone you know you can survive anything with. In this particular case of a small plant shop, it was a mom and daughter. The mom owned the shop and the teenage daughter worked there with her. The mother-daughter-duo was working beautifully and some would even say it seemed to be a bonding experience. Especially when those ex…
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'Anything I don't want to do is a code violation': Servers share horror stories of entitled customers staying late after close and how they handled it

Everyone should be required to work in the service industry at least once in their life. Then maybe everyone can gain a little empathy. Because the types of entitled customers that these servers, bartenders, hosts, etc. have to deal with is absolutely insane. The antiquated saying “the customer is always right” has been long gone tossed from work cultures once millennials entered the workforce—and Gen Z is only help keep it out. So why is it that every server still experiences some kind of inco…
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service industry nightmares

'Who are the rudest customers you've met?': Service Industry Employees Share Their Most Nightmare Experiences with Extremely Entitled Customers at Work

If you have any experience working in the service industry then you already know it is a beacon for absolutely bonkers customers. You can't be a server, or bartender, or whatever without having several encounters with some of the most unbelievably rude people you have ever met. It's like, because you are serving them, you are now their jester. They don't understand that no, no it is absolutely not. In fact, all of us here at Failblog have our own horror stories from when we used to work in the…
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