Work in any customer-facing role, and at some point, you're bound to encounter someone demanding special treatment because they're friends with the owners or some upper manager. Nine times out of ten, these people are absolutely full of it, and mentioning their name to the owner or manager at a later date will be met with an eye roll, facepalm, or “Who?” No, this person isn't their friend; in some cases, they might be a mutual acquaintance, but what kind of friend would go into their friend's b…

This is precisely the type of thing you encounter while working in a bike shop. Of all the customer service roles you could ever work, working in a bike shop will confront you with some uniquely bewilderingly entitled experiences. The idea of “you haven't done enough for me for free” will somehow recur time and time again as 1-star reviews bombard you for going out of your way to help someone who doesn't understand how much they don't understand about their bike. Bonus points here for being bla…

Taking everything and leaving nothing—that's generally a good sign that you're in the wrong. Operating at extreme ends of social behavior and acting in ways that speak to these extremes is going to rub a lot of people the wrong way—regardless of your belief or justification. As has been said a hundred times: We're all the heroes of our own stories. Everyone has a justification for their actions in their mind for why they've done or said something, even if everyone else is telling them that they…

Every retail or service person has learned the hard way why you don't make exceptions for customers and guests. It's always the customer you think is level-headed, sane, and “gets it” who ends up being a woefully entitled complainer, review bomber, and exceptionalist. These people will go feral on you and make your life a verifiable living hell for a few weeks until they've done the damage they're seeking and disappear into the void of their miserable existence to ruin someone else's day. The c…

Retail customers are exhausting, but when they bring their entitled brat children into the store with them, it's a whole other ballgame. One woman was working at her first retail job, thus encountered many Karens… but this particular one was actually a kid. Of course, not all parents are necessarily good at parenting, and this story represents that obvious lack of guidance, which was sorely needed.

While eating at restaurants, do you tip your waitstaff some of the time, all the time, or never? While the standards differ between countries and states, in America, tipping is just the way of life. Most waiters have to survive off tips, and they can rake in the cash if they get a busy shift full of generous diners. But one person had a question for the Redditors of r/TalesFromYourServer: “For American Servers - what bulls*** would stop today if you didn't work for tips? As in, you're paid a co…

If you've ever worked in a restaurant then you know chaos lives there. Whether it's working along toxic managers and coworkers or having to deal with entitled Karen customers—it's unavoidable in the service industry.

Karens gonna act like a child, so they're gonna get treated like one.