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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

Working at a call center that deals with computer support can be pretty tough. You get calls from all sorts of people throughout the day, and this employee has the stories to prove it. Once a customer gets transferred from customer support to him, his job in tech support allows him to access a customer's computer remotely to provide assistance on whatever they need. The guy who does this job has seen it all - from older customers who took 40 minutes just to set up a Gmail account to entitled cu…
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''Please return home and shave [your beard]'… I never went back': 15 Employees who quit a new job faster than you can say 'OSHA'

There are moments in our lives when we have pristine clarity about our careers. It's rare, but when you get that gut feeling to run away from the workplace (not the dreaded, ‘I don’t feel like going to work today' feeling, but a REAL gut feeling), it's time to listen up. They say that our instincts are designed to protect us from harm, so when the red flags are waving , the managers are screaming, and our coworkers give us a sheepish look, perhaps it's time to quit onsite. Working folks in our…
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23 Work Memes for the Employees Clocking in Fashionably Late

We're only late due to unforeseen circumstances well within our control
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‘He threw the laptop on the ground’: Employees Share Most Amusing Customer Encounters at Work

‘He threw the laptop on the ground’: Employees Share Most Amusing Customer Encounters at Work

Customers are super amusing… some of them will assume you can give them stuff for free, while others think they can talk to you however they like because their mother told them that they were 'very special'. Customer service is the worst, and you really get to see another side to humanity that you might not encounter on your regular day-to-day basis. It's no surprise that most of the world's population isn't the greatest, but sometimes you do meet some pretty awesome folk. Below you'll find a h…
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'As it got harder, I started to mess up': Job applicant sparks debate after sharing his experience being interviewed by AI

Job interviews are never easy. It can be exciting after searching countless job listings for one you like, submitting all your application materials, and finally hearing back that you got an interview. But how do you prepare? You don't want to overprepare because, at the time of the interview, your nerves are high, and it can be hard to remember every detail you want to say precisely. But you also definitely don't want to be underprepared and get stuck with questions about the company's values…
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‘It’s time you pay': University employee gets fed up with dean's refusal to accommodate students' needs, prints out free textbooks for students that cost thousands

‘It’s time you pay': University employee gets fed up with dean's refusal to accommodate students' needs, prints out free textbooks for students that cost thousands

If you ever find yourself talking to someone who is not from the US about college, they are always shocked by how much college students have to pay for tuition. Some countries in Europe have actual free universities , and here in good ol' America, people carry their student loans for literal decades. That is why when we hear of stories in which colleges and universities take even more money from their students, without an actual valid reason, it simply makes us see red. For example, can someone…
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'Take it up with HR': Employee confronts coworker after she monitors their bathroom breaks and claims they are taking too long

'Take it up with HR': Employee confronts coworker after she monitors their bathroom breaks and claims they are taking too long

Anyone who ever took a class in Communication and talked about the concept of reality TV shows knows how much the need to know what is going on in other people's lives is set in human nature. In social studies, they call it ‘Peep Culture’, and the name is pretty self-explanatory. But even after sitting through those classes, the amount of energy and time people waste in being unnecessarily invested in other people's businesses can still boggle my mind, and even more so when they feel the need t…
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29 Trucker Memes for the Drivers Going the Extra Mile

...only because they missed an exit
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Rental car company loses nearly $80,000,000 in business after trying to rip off a frequent customer for an extra $70: 'My company won't be renting from you again'

Much like the used car sales industry, the rental car biz can be a little shady. Like so many industries that take advantage of their customers being stranded, rental car companies are known to try and rip off their customers for every cent–however, one diligently vengeful traveling employee saw to it that his continued business was far more valuable than a tack-on fee.
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‘The system makes no sense’: New hire refuses to accept company's payroll system, accusing manager of withholding his pay

It can be challenging to comprehend how someone can start working for a company and not get paid for their workdays for a while after they start the job. This means that while they drive to work every day, they have to spend money on gas and transportation, buy food, and still manage their everyday life, and they do it without yet seeing a penny from the company. Of course, it does not happen for every company, but it does happen in the company from this Reddit story. A manager turned to Reddit…
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Employee snubbed of promotion by salty department head calls him out in front of all the division bigwigs, gets justice: ‘[I wish] I could be a fly on the wall for THAT conversation'

Employee snubbed of promotion by salty department head calls him out in front of all the division bigwigs, gets justice: ‘[I wish] I could be a fly on the wall for THAT conversation'

Sometimes you need to seek out karma, sometimes karma is thurst upon you.
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Entitled boss won't accept employee's two-week notice, instead demands he stay at least six weeks: 'He kept saying this is so unprofessional and I am handling this so inconsiderately'

When you decide to leave a job, it's the norm to give a two-week notice to your employer. This provides management with a heads-up and helps them prepare for your departure. Although two weeks is obviously not enough time for your employer to hire and fill your position, it is enough for you to wrap up any remaining work and prepare your role for someone else. There are tons of reasons for leaving a job, and it is not always personal. Sometimes, people want to take some time off to spend with t…
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‘I work with a toddler’: Employee gets silent treatment from manager after they leave manager's team for a big promotion

‘I work with a toddler’: Employee gets silent treatment from manager after they leave manager's team for a big promotion

If you can't be happy for your employees when they get a great promotion and manage to prove their worth inside or outside of the company, then you should probably not be a manager. This might sound harsh, but being a good manager is more than just about professional skills, a lot of it is simply being supportive of the people you actually manage, even when you don't feel like it. The manager in this Reddit story is an example of a person who is not a great pick for a management position. OP (o…
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'Let the newbie fail': Finance worker stunned that new hire refuses to learn because they're "not the boss"

'Let the newbie fail': Finance worker stunned that new hire refuses to learn because they're "not the boss"

If this new hire doesn't shape up, she's going to lose that brand-new job . Imagine fumbling the ball that badly! They say you get one chance to make a first impression, and there are few times in life when that's more important than your first weeks at a new gig. If a company has just hired you, you should probably be acting happy to be there, ready to learn, and eager to get to know how the team operates. You're learning where you fit into the bigger picture of the company. During this period…
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'You're about to be real short-staffed': Overworked employees take on extra shifts only for management to announce they are cutting the bonus pay so they can hire more staff

'You're about to be real short-staffed': Overworked employees take on extra shifts only for management to announce they are cutting the bonus pay so they can hire more staff

This advice might be obvious to every employee out there, but just in case there is someone who wasn't aware of this crucial piece of information, here it is written down – Always have things written down. This advice means that you should always have written proof of anything you talk about verbally with anyone related to your job. For example, if you talk with your boss about an upcoming raise, and your boss tells you - 'You are going to get a raise in May', as soon as you step out of their o…
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‘You go girl:' Boss gives off major green flag energy when he has the best reaction to a prank of his employee being mean to a customer over the phone, goes viral

‘You go girl:' Boss gives off major green flag energy when he has the best reaction to a prank of his employee being mean to a customer over the phone, goes viral

Every boss needs to have their employee's back like this guy!
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