When it comes to entitled and mistaken customers, there can be a lot that gets in the way of everyone getting what they want. In this case, it was the few customers who made nuisance (about a deposit they were told in advance) that got them put directly down a chute of harsh consequences.
deposit
What a splendid little example of calling someone's bluff. This landlord was completely unhelpful and thought their threat would let them illegally keep their tenant's security deposit. After getting caught lying in court, this tenant had their ex-landlord eating their stupid words. People sometimes win against their landlords, like this guy who got contractual revenge on his landlord or this person who staged a coup d'etat on their terrible landlord.
