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customer-service-industry

'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

Employees in customer service should be paid considerably more for the number of things they have to put up with on a daily basis… and minimum wage just isn't cutting it anymore. In this case, OP was working the front desk of a hotel, and described her experience with a Karen guest as the worst she'd ever had, and that's saying a lot, considering OP has been in the business for over seven years. This particular lady's arrogance outweighed anything that OP had ever encountered. Throughout Karen'…
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