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'No, sir... It's 11AM': Retailers swap stories of how customers ruined their days first thing in the morning

The duties that are require to work in retail might seem minuscule, but we assure you, they're not. Karens might say it's all just standing around and doing anything and everything the customer says, but that's just simply incorrect. There is so much in the backend and behind the scenes that needs done that customer's don't see. For example, opening the store. It isn't just unlocking the doors, it's setting up the system, doing inventory, restocking the store, online duties, etc. Unfortunately,…
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‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

If you don't understand how extremely draining and annoying it is to be a customer service phone representative, then maybe it's time you take a good look in the mirror. Perhaps you're the Karen? This job requires you to sit on the phone all day long and listen to people complain, mostly entitled people demanding things they don't even pay for, and you're expected to keep your cool the entire time and be “helpful.” You think the service industry attracts super Karens, these call centers are bur…
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