For some people, it's not actually winning that makes their gears hum—it's thinking they've won. Let's be honest… they're so singularly focused on winning that they probably don't even realize what it is they were actually arguing about in the first place. The fact that they're not getting what they want doesn't matter as long as they feel like they've won. This is a problem you will run into time and time again when you engage with the masses in a retail or customer service role. When you're d…