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'I was still surprised not to see my pay bump': Young barista gets cafe shut down after learning their work was underpaying them

The owner of this coffee shop is in for a surprise. They somehow decided to run a business without doing some pretty basic research on how to pay their employees. As a teenager, getting your first job can be a joy. You suddenly have some walking-around money, or driving-around money, since you now have enough cash to fill your tank and drive your friends around. It might only be a few hundred dollars per month, but since you're working for the first time, you don't know any better. Many states…
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'You could tell he was annoyed': Barista's response to customer divides the internet

'You could tell he was annoyed': Barista's response to customer divides the internet

One barista had to work a shift alone , and the pressure was high. Working solo means you have to do a bunch of different tasks all at once, while a crowd of customers glares at you for not making their food and drinks quickly enough. It's the type of situation that food service workers hope to never be in, but it happens all too often thanks to call-outs. This barista told their story of what happened when they encountered a customer who they thought was being impolite . Plus, this was the typ…
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'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

'Are you done with your little tantrum?': Waitress humbles entitled customers following an infinite chain of irrational demands

Whether we would like to admit it or not, some people have been blessed with endless patience—or at least, what passes for boundless in our minds when we have the patience of a ten-year-old. However, does that suggest that those people are suddenly better than us mortals? No, it does not. It does, however, imply that we still have room for growth. In the story that follows, a displeased waitress talks about having to cope with a continuous flow of rough customers. However, OP explains that she…
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'Have fun running the place without me': Coffee shop owner tells manager working 100 hours per week to take time off, manager blocks all work numbers and lets the business fall apart while they're gone

'Have fun running the place without me': Coffee shop owner tells manager working 100 hours per week to take time off, manager blocks all work numbers and lets the business fall apart while they're gone

The relief of taking two whole weeks off, after working 100 hour weeks , must be incredible. Humans aren't designed to work that much. Yet there are numerous career fields that require 16-hour days and working straight through the weekends. Doctors, nurses, and lawyers are among the groups of employees who tirelessly devote themselves to their jobs. But running on caffeine and energy bars isn't enough to keep a person going in the long run. This person shared their own story of when they worked…
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'But you’re advertising it': Customer requests holiday drink from coffee shop, barista refuses to make it because 'it's after Christmas'

'But you’re advertising it': Customer requests holiday drink from coffee shop, barista refuses to make it because 'it's after Christmas'

It must be difficult to be a barista if you don't like to make coffee. Or to be clear, it seems like some baristas look down on anyone who doesn't like their coffee black. They seemingly have a personal vendetta against the vast majority of coffee drinks who don't want their bean juice to be bitter and scalding. Lots of people love frappes or lattes or any number of blended coffee drinks, and this love is fueled by social media “secret menu” hacks. When social media was in its younger years, a…
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'You don't get to just waltz in here and take that. I don't care if it is your drink': Entitled Karen throws a tantrum over a mobile coffee order, tries to make customer wait in line

If you enjoy reading stories about entitled people who think the world revolves around them, then you're going to want to stick around for this story. So, a woman goes to pick up her Starbucks coffee after ordering through the app, only to be forcefully confronted by a Karen who gets infuriated when she sees that people who ordered online get their drinks before her.
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'I demanded an apology': Local barista gets back at an insolent customer by serving him and his coworkers decaf until he makes a public apology; it took 3 days

Don't bite the hand that feeds you. For folks who work late night shifts, it's more important to remember the mantra, 'don't bite the hand that caffeinates you!' When you have a good rapport with your local barista, good things can happen. When you make an enemy out of your coffee server… You're gonna have a bad time.
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'YOU are the one with the problem, girl': Business Karen tries to sabotage neighboring coffee shop barista by accusing her of theft

'YOU are the one with the problem, girl': Business Karen tries to sabotage neighboring coffee shop barista by accusing her of theft

You do not want to get into business with this Karen. In fact, you do not want your business to be anywhere near her business. Otherwise, she'll be under the impression that she is in charge of you and will therefore start making ridiculous demands as if she's your employer. Of course, this wasn't the case, but in a Karen's warped perspective of the world, facts do not seem to matter. This two-part thread was posted to Reddit's r/EntitledPeople subreddit by u/beverage5997 , who spoke of numerou…
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'My boss's boss... saw my fringed mullhawk': Job tells food service employee to cut her hair, she gets the most surprising haircut imaginable

Update: 'My boss's boss... saw my fringed mullhawk': Job tells food service employee to cut her hair, she gets the worst haircut imaginable

No one commits to the bit harder than this food service worker . U/Victoriaisde*d shared an incredible malicious compliance story about the time she was working in a food service position. As with basically every food service job , there are strict rules that you absolutely must comply with. If you're around food, you're supposed to wear your hair tied back and/or in a hair net, and some places even make you cover up your facial hair with a seperate net. It's annoying as an employee, but we all…
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'She says that I should just be a silent owner': Coffee shop manager put in awkward customer conversations by company's owner

'She says that I should just be a silent owner': Coffee shop manager put in awkward customer disputes by company's owner

These siblings have been working together, but their opposing management styles have been causing friction. After working as a barista during their youth, u/Unfair_Baker7448 got the chance of a lifetime. Years later, they were able to open a coffee shop of their own. It's not even their full-time job, but when they feel like it, they go play barista at their coffee shop . OP writes that they enjoy getting to meet new people, drink great coffee, and have something to do during their down time. H…
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'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

Karen might go about her day thinking she won, but we know the truth.
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'I charged her $5': Karen won't pay minimum transaction amount, has been secretly paying it anyways

For some people, it's not actually winning that makes their gears hum—it's thinking they've won. Let's be honest… they're so singularly focused on winning that they probably don't even realize what it is they were actually arguing about in the first place. The fact that they're not getting what they want doesn't matter as long as they feel like they've won. This is a problem you will run into time and time again when you engage with the masses in a retail or customer service role. When you're d…
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‘Karen got decaf for six weeks’: Barista serves Karen customer decaf for six weeks after Karen messes with staff

‘Karen got decaf for six weeks’: Barista serves Karen customer decaf for six weeks after Karen messes with staff

Staff working in the service industry are often greeted by unruly Karen customers who march in like they own the place, demanding discounts and ordering them around. Often because of poor management, the staff are forced to deal with the impolite attitude quietly inside their heads, as opposed to talking back and standing up for themselves. In this case, OP was working as a barista at a coffee shop where they served such a Karen customer, who happened to be a regular. Karen was manageable up un…
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'She's one of those customers': Barista's clever way of letting customers know they need to tip

'She's one of those customers': Barista shares clever way of letting customers know they need to tip

To tip or not to tip, that is the question for this coffee shop regular . And according to her barista, who posted about the experience on r/pettyrevenge, leaving a tip makes a big difference in how you get your drink. Tipping is very normal in the US, and it seems like more businesses than ever are relying on tip money to get by. But one place that tips have traditionally always been expected is coffee shops . Especially if you go to the same place every day or a few times a week, you definite…
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'She demanded my manager fire me on the spot' : Entitled customer karen has meltdown and calls corporate following barista's savage confession

'She demanded my manager fire me on the spot' : Entitled customer Karen has meltdown and calls corporate following barista's savage confession

Karens enjoy being given attention (albeit negative), and unfortunately, it tends to come at other people's expense. Especially those who work in customer service, AKA baristas, servers, retail workers, etc. This Karen picked the wrong day to mess with this barista, as it was the employee's last day. Karen had a constant rude, demeaning attitude, making employees and customers hate her alike. So it couldn't have been that much of a surprise that this employee snapped. But of course, we're talki…
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No, I won't vacate my seat halfway through my meal when I was here first

'They’re carrying on about how selfish I’m being': Entitled women demand cafe seating, but they messed with the wrong person

These entitled women have apparently never heard of coffee shop etiquette! U/InbhirNis shared this great tale of petty revenge , which all started at a cafe they frequent near their work. The OP writes that there is communal seating, so they scooted to the end of the table, and were just minding their business before a few women showed up . These women wanted to sit at the communal table , which the OP agreed to. But then the pair started demanding even more seating, and the OP's plan for the p…
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