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'She asked me to transfer her to the governor...': Phone operators for banks, pharmacies, and other white collar jobs share the most laughable requests they've gotten from customers

If you have ever worked the phones at any job , then you know just how nutso people can get on the other side. It's almost as chaotic as trolls on the internet. That essence of anonymity that talking through a phone creates a “no-shame" mentality and now you have people asking you questions they would be way to embarrassed to do face-to-face. Just because you're talking to someone at the Walgreens pharmacy doesn't mean you are talking to your doctor, so why are you telling them about the weird…
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'I decided to play supervisor': Call center employee pretends to be the supervisor 6x to troll client who would not stop calling and throwing a tantrum

Have you ever worked in a call center? If you have, you are stronger than I, good person. I salute you! That is a hard job. Sure, maybe they're sitting most of the day, but the kinds of people call center employees have to deal with phone call after phone call is just mind blowing. That takes some real patience and true inner strength. We're talking phone calls from people who are insulting your intelligence for literally no reason! The entitlement that seeps through the phone from these caller…
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