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Working the front desk brings with it all kinds of strange encounters, and weird spam calls. In this case, it sounds like the employee ended up thoroughly enjoying the experience. 

Just because you see something you don't like doesn't mean it's an emergency. 911 dispatchers get dumb calls all the time. Luckily they're there to sift through the people having a meltdown in traffic and grandmas who think the kids on their lawn are terrorists so cops can respond to actual crimes.

Someone on AskReddit asked for people to reveal the times that they victoriously put a stop to repeat marketing/phone scam calls. You might get some secondhand satisfaction from these people getting a leg up on those bastardly scammers. 

The unfortunate thing about most scammer trolling stories is that even though the scammer might waste some time or look like an idiot, they're never really punished for their malicious behavior. This time around, the scammer gets the tables turned on him and actually loses something out of the deal. Oh, the call is recorded too. The real action happens near the end of the recording.

At least they didn't stick around and waste more tax-funded man-hours trying to resolve the most idiotic road rage incident we've ever heard of. If you ever find yourself in this situation and are considering calling the cops, please consider calling a therapist instead. Holy crap. If you wanna read about some more idiots interacting with cops, here's this.