Weekends are sacred

This job interviewer is used to seeing people with padded resumes, but even they were caught off guard by this candidate's blatant lie. It's one thing to lie about small stuff, like maybe you claim to have more experience with Excel than you actually do, or perhaps you fudge your daily responsibilities to make it seem like you were a big shot at your old job. Up next, these people shared the immediate red flags they saw upon walking into someone's house for the first time , like one person who…

Some workers just never properly learn Zoom call etiquette . A lot of folks got really proficient at using the video call service when we all had to work at our homes for a while a few years back. But others are still new to the app, and aren't quite sure how to run a meeting. For example, it's common etiquette to mute your microphone if you aren't speaking. It's not enough just to stay quiet, because there's bound to be background noise, like kids running around, dogs barking, or cars revving.…

This customer decided to throw a huge fit at the exact the wrong time. Not that there's a right time for a customer to throw a fit… Unless you're a literal toddler or baby, no one is going to care about your hissy fit. You've got to “use your words,” as they say to children. When you're an adult, you're expected to act like one, yet so many adults just have total meltdowns when they're faced with issues that require them to talk to customer service reps. Customer service reps should get a lot o…

Does anyone else fear being on an interminable elevator ride with an annoying stranger? Truly, this is like nails on a chalkboard for me, especially if my fellow passenger tries to make conversation or is as aggressively impolite as this male Karen was. This dude had the audacity to scream on speaker phone during a long elevator ride, having no regard for the other person standing a short distance away from him as if he were completely invisible. So, seeing as the male Karen refused to quiet do…

"That was two months ago and he never replied to that email. Today, he called back."

Cool as a cucumber

Back in the day, people with stage fright could conquer their fears by imagining the crowd in a more vulnerable state than themselves. Picturing an audience of strangers in their whitey-tighties is far more embarrassing than stumbling over your words into the mic, right? But nowadays, stage-scared people can no longer use this timeless tactic because we have a new beast to tackle: Zoom calls.

Believe it or not, caller ID was invented in the 80's, but it still took several decades to figure out how to completely block an incoming call. Imagine all the tedious hardships that would have been avoided if blocking a phone number had been a thing sooner? There certainly wouldn't be as many horror movies dedicated to villains in masks hiding behind an unknown number.

It might help if this school club was just a tad bit more accomodating. Maybe they'll change their policies after a chat with one student. Since the beginning of the 2020s, people have adapted video calling into their everyday lives. For a while, people used it for work and school when we all had to be isolated from each other. But even after the fact, people still love video calls. Facetiming your family is a great way to have a face-to-face conversation that's a little more personal than a ph…

Taking a peek into the life of a contractor as he works to build a restaurant is so interesting. If you don't work as a contractor, you'd have no idea what goes on while people are building a restaurant. By reading this story, you get a good insight into the process: for example, it's not just one group of people who are in charge. Instead, there is a general contractor who is responsible for managing subcontractors who work under the GC's supervision. There might be one person who's in charge…

This woman told a whopper of a lie, but she wasn't expecting to be called out . Customers learn their behaviors by reinforcement. While it might seem obvious to you to be pleasant to the person on the other end of a phone call , not everyone acts that way. Some folks have been conditioned to believe that the louder and more demanding they act towards customer service reps, the faster their problem will be solved. In reality, as call center workers will tell you, this is almost never the case. M…

Imagine your flight is hours late , and suddenly, someone announces the one person who is at fault for the delay. It would be awkward, and everyone waiting to board the flight would be livid. That's what happened to one pilot who thought he was better than another airline employee. Being a pilot can be a glamorized job, and clearly this dude thought that meant he could be impolite to everyone around him as a result. The OP, u/SolidFlow, shares that they worked to refuel the aircrafts and make s…

Anonymity gives people a false sense of superiority. From behind the screen of their computer or when talking to someone on the phone, insolent customers can feel their audacity levels ramp up to the maximum, spewing rudeness, entitlement, and general inhumanity at whomever stands in their way. Unfortunately for many customer service reps, call center workers, and online banking troubleshooters, their entire career is spent talking maniacs down from the seat of their high horse...

This woman was confused why she got charged $49, so she phoned up a call center for help. The person on the other end of the line, u/boyinblack13x, ended up going above and beyond at their job that day: they helped their customer find this missing ex. In my own personal “sure grandma, let's get you to bed” moment, I remember a time when you could share passwords between streaming services. It was a sneaky way to stay on mom and dad's Netflix plan while you went off to college. Then, these turne…

Working for a company across multiple timezones can be a challenge. For the CEO's in London, it may seem simple to schedule a lunch meeting, but for their lowly employees on the west coast of the USA, it's 4am. To avoid all of the WFH employees showing up with robes on, their eyelids drifting shut, and a useless coffee in hand, teams need to coordinate heavily in order to make meetings go smoothly.