Rudeness doesn't get you very far in the customer service world. As someone who used to answer phones to help out my company's customers, the ones who opened the call with raw fury rarely saw me go above and beyond to help them. Nobody wants to go out of their way to help someone who's going to act like a meany pants.

There is a difference between being an above-average employee and going helpfully above and beyond and being grossly overworked by an entitled boss who does not even understand the trade. It might have felt like the above-average employee route at first, but then you start to realize that you're getting impossible tasks and not even getting paid more for them. That is when a change must be made on your part because bosses will usually attempt to take advantage of you doing that for as long as t…

Malicious compliance is one of those rare, juicy opportunities that don't exactly present themselves very often. But once you get that golden ticket, bets are out you're gonna use it. In this case, OP was one of the few employees in this world that actually liked their job. That is, until his firm merged with another CPA firm, and other managers entered the picture. These managers were the exact opposite of what OP was used to… they were heavy believers in micromanagement (we all know how that…