In NYC subway conductors are required to point at a black and white sign to indicate that they're paying attention. The conductors do this by the hour, at every stop. Throw in some silly signs and you've got a recipe for smiles and good feels.
Good old public transit. It's like everyone's living room if it was also a bathroom. It sure would be refreshing to be made nervous by public transportation in the traditional weird way again. Here are some other times people went full weird on public transportation.
A busy subway car can be like a living room that everyone has to commute in. Sometimes you're forced into strange situations, like the time the NYC subway banned dogs unless they could fit into bags. The fact remains, you're packed in with so many people from different backgrounds trying to get to such different destinations that you're bound to see some wild stuff.
As far as customer service stories go, this is some comedy gold. Our friendly and knowledgable Subway employee found himself making a "Veggie Delight" sandwich for a vegan customer who didn't realize that mayonnaise was NOT vegan, because it has eggs in it. Sometimes the truth hurts, and it sounds like it was a bit of a bummer for this vegan. I mean hey, knowledge is power. You live and you learn.
The life of a sandwich artist isn't all glamor and glory. Sometimes some real weird customers get down and dirty with what they want. And no matter how much instinct screams against putting tuna salad on a meatball marinara, you've gotta do it. Fast food work can be weird, like all the stuff drive-thru workers have heard over the mic.
What a wonderfully wholesome moment. Apparently the old woman is a famous artist named Ellen Grossman as well!
