The use of technology is not enjoyable for everyone. An automated system will never be able to completely replace human-to-human communication. How would you respond, though, if a client asked for technical support but refused to follow through on the necessary steps? The story below describes an IT worker who is irritated. Working in IT, the original poster (OP) came across one of the most absurd requests to date. The client attempted to justify their noncompliance with the guidelines by citin…

In this world, there are two kinds of people: those who are obsessed with technology and those who are afraid of it. The two sorts would never waver in their positions as they are on opposite ends of the technological spectrum. The story below is an account relayed by an IT worker. The original poster (OP) tells the tale of how the company brought on an unseasoned employee to perform a task for which he had no prior experience or training. At first, OP tried to help the man, but after some time…

Workplace politics can be just as challenging and taxing as your actual job. Workplace politics can sometimes make your job harder than it needs to be. Just imagine how much easier life would be if we could speak our minds without fear and conquer every obstacle as it comes along. A cynical IT worker describes a client interaction he had in the story that follows. The Original Poster (OP) has been working in the IT industry for a while now. His experience enables him to distinguish between genu…

Large companies function like machines. The managers and employees are in charge of keeping the machine operating as efficiently and profitably as possible. But occasionally, people become so engrossed in their work that they lose sight of what needs to get done right now and what can wait. In the story below, a devoted IT worker has had enough of his supervisors' ridiculous expectations. Since the Original Poster (OP) has been employed by the same company for quite some time, he is familiar wi…

Any type of information is now readily available online. We can access any book, paper, article, or even blog we want with only one simple click of a button. Consequently, given how simple it is to access all of this information, one might assume that everyone—including you and me—would be more cautious about what we publish online. The following is the story of a frustrated tech firm customer support representative. The Original Poster (OP) describes a terrible boss from back in the early 2000…

Instant karma is the best kind of karma. Nobody wants to see destiny play out slowly over time… We want karma now. One remote worker called up tech support on a Friday, just as the IT employee was about to head home. The worker was livid that their internet wasn't working, and they completely flipped out on the poor IT employee who hadn't done anything wrong. The worker explained that their internet wasn't working, and demanded IT fix it right that instant. After a couple of questions, the prob…

One IT employee resolved a huge financial issue for their company that left unchecked, would have resulted in fines amounting to millions. You would think that the employee would get rewarded, but remember, this is corporate we're talking about… Nobody ever gets rewarded for being a good worker. If anything, it's quite the opposite. Continue being a good little bolt in the machine, and you'll get some pizza. Gee, thanks, boss. People often blabber on about how 'Nobody wants to work these days',…

Some people have more confidence than they should, and this leads to lousy management, which in turn, leads to messes that can't always be cleaned up. One IT employee relayed the tale of the time his company shut down a client's entire server after they denied him access to the very equipment he needed in order to install the hardware for them… If you think that this is a counteractive move on their part, you would be right. The boss of the company that needed IT services was not the brightest…

Who hasn't had to work a holiday shift? It just comes with the territory . If you're a new hire, you have to put your time in and work some of the hard shifts. That's just how the cookie crumbles. You think you will get the holidays off before the more senior employees who had to give their holidays up years before you? I don't think so, babes. So the audacity of this new hire in this Reddit story is palpable. A senior IT employee usually works the Christmas break and never minded it since he d…

Imagine you are sitting in your office at your own desk, minding your own business, when in storms your manager, unannounced, tells you to 'drop everything now' and immediately take care of a 'very important' task he gives you, which ends up being not very important at all. It shouldn't be hard to picture, as this is what managers are best known for… This manager was especially good at micromanaging his employees, and he wasn't even that high up on the food chain, so where he got all his confid…

To put it bluntly, you want to be on an IT professional's good side. Whether your computer begins glitching, your internet goes haywire, or you can't find that email that you just know you sent, something will always pop up in the corporate world, and it is best that you befriend the IT employee. Not everyone is as smart as I am though (please detect the sarcasm), and will say the wrong thing at the wrong time to the wrong person, AKA, the IT employee. One IT employee was approached by the CEO…

It's funny how 9-to-5 still dominates many offices even though most employees are getting paid salary (not hourly) and 100% of their job can be done at home… You'd think these “smart” big business owners would use this new growing mind set or tossing the 9-to-5 to their advantage, but nope. Instead, employees are getting smarter and using this antiquated system to their advantage. For example, this IT employee posted on Reddit how at his job he was forced to stay in the office during his workin…

Are you a full-time employee? Then we have a quick question for you: Have you thoroughly read your employee handbook? Many employees simply skim their employee handbook and don't read the fine print. Most of the wordage is to cover the derrière of the company, but it clearly states exactly what you are supposed to be earning. That means you are supposed to get paid for a minimum of 4 hours no matter what? You better charge that 10-minute call as if it were 4 hours. That is exactly what this tec…

Too often do employees give company's their 100%, only to get the company's 1% in return. It really sours your view on job searching. You want to find the job of your dreams and make a fulfilling career out of it, but if they people running it are just using and abusing you, then it might be time to move on to big and better things. That's exactly what this software administrator did, as explained in their two-parter Reddit post. Their initial post was from several years ago, when they were fir…

As more and more millennials and Gen Z enter the workforce the staff is becoming more technologically literate. However, only to a point. We all know how to create a PDF, how to connect to the printer, which emails are spam, and things of that nature. But that does not mean we all know how to restart an entire server, or fix a Point of Sales (POS) system. That's why having an IT team for a company is still very important, if not more important than ever. So when you get the technologically-illi…