Sometimes you get wonderful general managers to lead you and have your back and sometimes you don't. Too often on Reddit and other sources online you read about upper management being completely incompetent and pushing employees to quitting. But not this time! Finally, we have a story from Reddit that shows just how awesome a manager can actually be. A hotel employee was working the front desk, doing her job like normal. She has worked there for over 40 years, so they're basically an expert at…

A super power you quickly gain while working in customer service is patience. And boy, you never realize how powerful that is until you have to use it. Imagine standing there and a customer is berating you with nonsense and you just have to look at them and be calm and understanding. Like, “yes, lady, I love to be told how to do my job that I've been doing for years now. Tell me again how you work the discount code even though you've never worked retail in your life and you don't even know how…