"The customer is always right" is an attitude that is purveyed throughout customer service... People will love to remind you at this point that one full attribution of the original quote is also reported as being “The customer is always right in matters of taste” meaning that or that customer service representatives should seek “to satisfy the customer regardless of whether the customer is right or wrong.” Both lend to the idea that the customer is not necessarily right about all things, just a…

We can't control everything in life, as much as we all like to try. We can do as much in our power to control who are the people we surround ourselves with, what we do for a living, what we do to help others, and more. But there are always going to be things that happen to us that we do not expect, and do not want. The Reddit story down below is a reminder of all that, and it is the perfect example of the balance between the choices we make and the things that we cannot control. The employee in…

Would you rather your house always be too cold , or too hot? Depending on the way your house is heated or cooled, you probably already know your answer. It's hard to get your home to the perfect temperature for everyone, since some people are always wrapping themselves in sweaters, while others are sweating it out. However, these college kids had to experience the worst-case scenario: having a freezing house for a whole winter, and being ignored the whole time. These poor college students just…

Working for wealthy folks can be endlessly frustrating. People may think The White Lotus and Triangle of Sadness are heightened exaggerations of what it's like, but based on these stories, it's quite clear that those films may be leaning closer to nonfiction territory than anyone wants to believe. Although I have never worked as a full-time nanny , I have worked in education, specifically for wealthy families. I have seen the entitlement, the distorted view of reality, and the unrealistic expec…

One trucker managed to waste an entire weekend… all because they couldn't get the help they needed. U/thedavecorp had an intriguing malicious compliance story to share with the internet. It all went down when they were at work, which for a trucker, can be almost anywhere. The original poster (OP) notes that this was before the days of GPS tracking, so they were really on their own when they got stuck with a flat tire. For many people, getting a flat tire can ruin their day. But it won't take mo…

Imagine not being allowed to grab water or coffee during your work break because for some inexplicable reason, it “confuses” people. This salaried employee was told by his Karen boss that hourly workers began to notice his trips to the break room and were asking questions about the frequency with which he must be clocking in and out. Rather than the boss informing these folks that he's a salaried employee and doesn't have to clock in and out to grab a coffee in the break room, she asked this Re…

Kids are something else. Imagine you're a parent (you probably are if you clicked on this post). It's 6:00 AM, and your kids are already battling each other outside their shared bathroom. They refuse to get ready together and lock one another out, causing chaos, as usual. You shuffle around, getting things ready, making breakfast, and occasionally pulling them apart. One kid hates their outfit, the other one hates you. It's just a typical morning. Their expressions are storm clouds of teenage r…

One person recalled a decade-old story about the time a customer came and had a total meltdown because Nintendo Wii had just launched, and it was understandably out of stock. People get really frustrated when things don't go their way, but some folk take it too far. I don't know what happened in this particular man's life to make him so bitter, but it's no excuse… retail employees deserve respect, just like anyone else. So, back to the story — the employee in question was working in a store sel…

This person told their neighbor over and over that they simply could not park on their property. Some people just don't like to take no as an answer. Instead of hearing “no,” they hear “ask again tomorrow!”. Instead of hearing “you can't park your car here," this neighbor heard, “you can park your car here and deal with the consequences.” On the r/entitledparents subreddit, u/Jeleki2020 posted a very, very long tale about their crazy neighbor. It's a long read, but the story and subsequent upda…

Unless the issues being raised are completely out of left field and hold no water, an organization should always treat them seriously. Even purely as a means of covering themselves from any legal or operational vulnerabilities. Being dismissive or even retaliatory against a complainant might make the headache or “problem” of them calling attention to it go away, but there's a good chance that their fears coming to fruition and the ensuing grievance will be much more of a headache than dealing w…

One elderly customer got up on the wrong side of the bed the day they went to pay a retail employee a visit to complain. The grandma was livid that her phone wasn't working anymore, and it was only 3 months old, so she wanted a refund, thank you very much. The employee informed her that there were no refunds after 3 months, but the grandma didn't accept that as an answer. So, after making a scene, the employee took a look at the phone. They quickly discovered that it was just full — the grandma…

Some people dread the idea of an exit interview, but this employee has been waiting for this moment for months. Ever since she realized she was stuck in a toxic work environment, she started to keep a running list of all the problematic moments so she had her receipts. This not only made the day-to-day slightly more bearable, but the list would also protect her from any trouble since she had literally all the dirt on her boss. This thread was posted to Reddit by kerripotter , and it sparked a t…

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate. The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges,…

There's nothing worse than waking up late for work. It's never a pleasant experience. It's usually our own fault, too. You hit snooze one too many times, you accidentally set your alarm for PM instead of AM, or the worst culprit... you play the dangerous game of closing your eyes for 'just a few minutes' and then wake up 45 minutes later. Next thing you know, you're racing through your commute like you're immune to the laws of the road, hoping you don't get pulled over and make yourself even...

Advice is one of those funny things—you should always listen to it when someone is willing to give it. But in giving it, you need to remember that not a lot of people are going to appreciate it—whether or not they need to hear it… and whether or not they asked for it in the first place. Of course, the people who are most in need of advice but refuse to listen anyway are just people who are determined to learn things the hard way. Ensuring that you've done the proper paperwork and taking necessa…

Here's how not to be a choosing beggar, as illustrated by one mom who couldn't accept a good thing while she had it. As a child, getting to bounce on a trampoline is basically the best thing ever. It never gets old! If you go to a trampoline park, you and your friends can literally bounce off the walls (and all over the rest of the room). Having a trampoline at your house is the ideal scenario for kids, though. It means that you can run outside at any time and start jumping. You make up games a…