customer service

Kudos to this stylist for managing to keep a calm demeanor in the face of an entitled Karen. Karen even tries to swing low with that lame threat at the end. Seriously, these kinds of people are the worst. 

Even after having the distinction explained to him, this dude just wasn't having it. It's one of those rare times when "the customer's always right" doesn't exactly benefit the customer. But he got what he wanted, so that's fine. It's like the time this customer ordered exactly a pound of wings and got less wings.

All we're missing in this story about a Karen racking up a disgusting $16K cell phone bill while on vacation in some remote island, is a picture of what Karen's face looked like when she learned she was only being given $25 in credit toward the bill. Mind you, this is $25 in credit compared to the thousands ($14K) she was previously offered by a tremendously helpful call center employee. But no, Karen got unbelievably greedy (if not fraudulent), and rejected the kindness being shown to her. Suffice to say, she certainly paid the price. 

The driver at the very least should've offered them a damn cookie! 

It's quick little tales like this that manage to temporarily restore our faith in humanity. This dude did not have to intervene when the Karen in front of them was making the Dairy Queen employee's shift all the more unpleasant, but they did. Oh yes, they did, and they did so when it came at zero benefit to them. That's the selfless kindness that the world needs. Plus, picturing Karen's face when she continued to witness someone else actively offsetting her toxic antics. 

Cars are a strange semi-private space, and they give people an extra sense of security to be weird. That makes it harder to work a drive-thru job where you spend all day leering into people's cars. Some customers are even looking to freak employees out, which has gotta make work a little rough. For more customer service stuff, here are weird things Walmart employees witnessed and some totally mindless things said by credit card customers.

There's nothing that quite grinds one's gears like reading about a maniacal business manager who misplaced their moral compass and decided that they'd try to take advantage of hard working employees that don't know any better. It's some of the scummiest behavior that human beings can end up subjecting other people to, especially in the service industry. The woman in this AITA story asked folks whether or not she was in the wrong for alerting her old coworkers to why she quit the gig. People seem to be in agreement that what she did was nothing but righteous. 

It's as if some people are truly born into this world with no shame. Take the guy who continually pestered the waitress about having an under-poured beer, was proven wrong, and then still had the shameless audacity to demand a refund from there. It takes a certain kind of nasty person to go out of their way to make someone working customer service detest their job more than they already (likely) do.