customer service

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Karen Racks Up $16K Phone Bill, Rejects Help From Call Center

All we're missing in this story about a Karen racking up a disgusting $16K cell phone bill while on vacation in some remote island, is a picture of what Karen's face looked like when she learned she was only being given $25 in credit toward the bill. Mind you, this is $25 in credit compared to the thousands ($14K) she was previously offered by a tremendously helpful call center employee. But no, Karen got unbelievably greedy (if not fraudulent), and rejected the kindness being shown to her. Suffice to say, she certainly paid the price. 

Karen racks up a $16K cell phone bill, rejects help from call center, and ends up learning lesson | r/talesfromcallcenters u/DBMaxx $14000 credit off bill? Not enough this Karen L Hey guys lurked here little while now, and figured l'd share story my my call centre days guys might appreciate full interaction call around 45 minutes, with lot talking circles as Karens tend do, so l'm going try my best condense down interesting parts
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Male Karen Doesn't Believe Tattoo Shop Owner, Gets Reckoning

The guy basically forced himself into the building and demanded a tattoo, even when he was told it couldn't be done. And to top it all off, this male Karen honestly didn't believe that the owner of a tattoo place might have a tattoo on his head. For a Karen at odds with another business owner, here's a lying Karen getting decimated by an owner's response. For some tattoo tales, here are some stories of tattoo choices that had people asking questions.

male karen wants tatttoo and is rude | premises last night make booking my partner and myself be tattooed were told NOT POSSIBLE and would not be booked our CHOSEN DATE Tuesday first December. My partner and have been thinking about this tattoo OVER YEAR young man at door terribly curt with us asked speak manager, he told us he OWNER find this very hard believe, as he had large tattoo on side his head would appreciate reply MANAGER ONLY and if this is not my satisfaction will be taking things
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Customer Realizes They Were Scammed 6 Years Later

Computer trouble is a mystery to a lot of people, so it makes sense that it'd be easy to miss something. It's strange to look back and realize something you didn't know was going wrong, like these things people later discovered were illegal. For some funny scammer revenge, here's a scammer who got trolled with made up neighbor drama.

customer realizes they've been scammed 6 years later | u/kingsooraj 7 hours ago TIFU by realising got scammed 6 years ago M So this happened 6 years ago. My laptop with 8 GB RAM stopped working so showed repair guy. He took laptop, repaired and returned after 2 days laptop started working again and really happy. However speed felt slower than before. Previously could open multiple chrom tabs and still be able play games while they were open but now would drop lot frames and my laptop would start
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Customer Called Out for Making Store His Personal Gem Show

It's no secret that online review sections have become a battleground of sorts between entitled customers and concerned owners with a whole lot of time on their hands. What gets sweet is when a lying customer gets taken to the cleaners, like this lying Karen who got decimated by this owner's response. For more retail stuff, here are dumb complaints employees had to deal with.

Owner responds to bad customer review who brought rocks to verify | Robert Hamilton have been store many times and spent respectable amount money came one day with some stones and crystals ask they were (some which purchased there owner came out side-room and basically lost her mind refusing even look at had. She would not even let explain some my collection purchased there WILL NEVER SET FOOT STORE AGAIN WILL WITHER GO OTHER STORES LOCAL AREA OR DRIVE SOUTHERN
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WARNING: This video is a bit long, and might send you into a frothing fury. Fair warning.

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Karen Says She Knows CEO, Tech Support Calls Her Bluff

Karen thought she could get through on a lie, but had another thing coming when tech support got wise to her BS. For a more direct approach, here's a boss who used an eye gag to remove some problem customers. And sometimes, fellow customers join in, like this customer who weaponized the tip jar to defeat a Karen.

Story of Karen Customer who claims to know CEO, tech support calls her bluff
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Power Tripping Assistant Manager Gets Put In Check

It's people like Fran that give the assistant managers of the world a bad rap. In this case, we see Fran express no level of sympathy and understanding for her absolutely exhausted employee who was fresh off an overnight shift. But alas, as will happen, the employee hit their breaking point, and decided to put into play some delightful malicious compliance. Fortunately, that malicious compliance ends up serving as the catalyst for getting Fran out of the business. 

Check out some more juicy malicious compliance content with this lying Karen who used her old employer as a reference, and then it backfired terribly.

A power tripping assistant manager gets put in her place | r/MaliciousCompliance Join u/fredzred 176d 1 "Clean store TOP BOTTOM. Don't leave until do yes boss L This happened worked retail around 2005 15 working at very small grocery store and although small store were always busy, as near popular beach and along highway rest area night before, l'd worked 12am until 6am packing shelves (there huge delivery coming had be stocked next day offered double time pay shift so jumped at chance work
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customer service food money fail nation g rated - 8397972224
Via Uproxx
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Ben Edelman is a Professor at Harvard who works in fraud consultation on the side. And clearly, he has WAY too much time on his hands.

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man finds dildo in shopping cart after negative review on amazon
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Imagine this: you're a student looking for some specific edition of a no doubt ridiculously overpriced textbook, and you think you found what you need on Amazon. You order it, relieved that you don't have to go to your school's bookstore and provide your firstborn as payment. Only when you get the book, it's the wrong edition. You contact Amazon to track down the right edition, and after a few days they tell you they don't have it and to return the book for a full refund.

That's exactly what happened to Pedro in Ireland. Frustrated with his experience, Pedro left a negative review in a customer satisfaction survey, only to later find an enormous schlong, "The Hulk 10.25-inch Huge Dong Black," in his shopping cart ready to offend any delicate sensibilities: "I was at the office, in an open space, with people behind me. A guy and two girls were sitting by me when I opened up Amazon and they saw the contents of my shopping basket." Well, maybe your coworkers should learn not to look at other peoples' monitors, Pedro.



Pedro contacted customer support, and though they wouldn't confirm an Amazon representative had placed the item in his cart, they issued him a €100 credit and an apology, saying they would work with HR to make sure this didn't happen again.

Pedro stands by his actions, believing that any bad customer service should be reported, and that "the entry for "The Hulk" is completely misleading. I would expect something called "The Hulk" to be green. It's picture is pink and the description says it is black. My whole issue with Amazon.de started because of incorrect description of items -- and this entry does not help their case."

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Tumblr Thread: Using "Customer Voice" In Retail

If you've ever worked in retail or the service industry, you may notice yourself slipping in and out of the sing-songy "customer voice" that, on one hand makes you seem approachable and less miserable, but on the other hand, makes you seem less like a person with thoughts and feelings. Here's some more of Tumblr on infuriating, entitled customers.

Tumblr thread on using customer voice in retail
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Complaints That Made Customer Service Workers Snap

It's as if some people are truly born into this world with no shame. Take the guy who continually pestered the waitress about having an under-poured beer, was proven wrong, and then still had the shameless audacity to demand a refund from there. It takes a certain kind of nasty person to go out of their way to make someone working customer service detest their job more than they already (likely) do. 

Customer service workers describe the complaints that made them snap | flippy floppy @annikarainbow 00 Replying Keally22 Lmao red robin is worst. One time had woman complain her salad cold also had one customer tell they were "allergic ice brought them iced water and then they dumped water on floor
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