FAIL

United Airlines cannot catch a fucking break this week, dude. As the utter PR catastrophe that was Dr. Dao being forcibly removed from a flight (suffering concussion/other injuries in the process) unfolds, seemingly destined to only get worse...they get stung with this nightmare. Bruh. You can't have locked and loaded scorpions falling from overhead storage areas on your flights. Sure, this kind of madness probably pops up every now and again; but I can't think of a worse time for the company. Truly. 

The dude clearly needs to tone it down a notch, and was clearly just a tad bit overstimulated to come across as clear and comprehensive (and sane) with his matches.