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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

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'If I have to go up to order, I'm not tipping': Working woman shares a hot take on tipping culture, raising torches and pitchforks in the comment section

Jesse Kessenheimer

'He ripped us off': Following dinner at restaurant, group hands friend money to pay server, but he keeps the tip for himself

'He ripped us off': Following dinner at restaurant, group hands friend money to pay server, but he keeps the tip for himself

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Karen demands anchovy-less Caesar salad because of fake food allergy: 'Hold the anchovies!'

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Police officer blocks barista's driveway, resulting in them being late to make the police captain's coffee: 'Captain proceeds to chew out that officer in front of all of his colleagues'

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Restaurant fires apprentice chef who owns all their recipes, cripples their kitchen: 'The manager clearly began to panic'

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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

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'I can't do this anymore either': Restaurant worker quits starting mass resignation after boss's text message

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'The GM was an unbearable human': Server takes as many customer orders as possible before quitting and walking out

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'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

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'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

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'It cost his parents £50... [so] he was in trouble': Fast food employee gets payback against a band of disrespectful teens by 'accidentally' throwing away a prized possession

Jesse Kessenheimer

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'YOU SHOULD BE SERVING ME': Bookstore worker on a coffee break accosted by raging Karen who thinks she works there

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'I went on foot': Fast food worker without a car sent home to shave, takes his time

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32-year-old coworker demands that 25-year-old employee give her his scheduled PTO days so that she can vacation with her 2 young children, telling him it's more important for her cause she's a parent: 'It's not my responsibility to fix her mistake'

32-year-old coworker demands that 25-year-old employee give her his scheduled PTO days so that she can vacation with her 2 young children, telling him it's more important for her cause she's a parent: 'It's not my responsibility to fix her mistake'

Adult daughter reluctant to help mother with $6,000 dental bill on medical credit card, after already losing $8,000 to mother’s past credit card misuse: ‘She said she didn't realize what she was doing’

Adult daughter reluctant to help mother with $6,000 dental bill on medical credit card, after already losing $8,000 to mother’s past credit card misuse: ‘She said she didn't realize what she was doing’

Manager forgets to collect office key from employee after firing them, demands employee return to give it back, they refuse: ‘You can change the locks'

Manager forgets to collect office key from employee after firing them, demands employee return to give it back, they refuse: ‘You can change the locks'

"I asked her to stop. She wouldn’t.": Entitled neighbor parks in resident's spot in front of his garage, demands he pay her $300 after she gets towed: 'She got towed again a few days later for parking in front of someone else’s garage'

"I asked her to stop. She wouldn’t.": Entitled neighbor parks in resident's spot in front of his garage, demands he pay her $300 after she gets towed: 'She got towed again a few days later for parking in front of someone else’s garage'

Landowning couple returns home from cruise vacation to find their neighbor has trespassed and dug a creek through their property: 'Our fence is broken, but he says he will fix it and pay for it…'

Landowning couple returns home from cruise vacation to find their neighbor has trespassed and dug a creek through their property: 'Our fence is broken, but he says he will fix it and pay for it…'

Boss refuses to allow part-time employee to work a second job on his days off because he must be available if a colleague calls out, but does not give him on-call pay: ‘I have to show up no matter what’

Boss refuses to allow part-time employee to work a second job on his days off because he must be available if a colleague calls out, but does not give him on-call pay: ‘I have to show up no matter what’

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