'Old Grandma,' that is.

After three mentions of a "grandma," two of a "Nan," and one of a "little old lady," Orange, a France-based phone service provider still can't get it right. Not only do they said debt collection companies after the grandson because his grandma couldn't pay the phone bill on time (due to being dead), they still call her his "ex-girlfriend" instead of his grandma. Oh but not to worry, their support team is "there for the guy." Riiiiiiight...