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'Can my employer make me pay the difference?': Server accidentally orders wrong bottle of wine, manager makes them pay up

'Can my employer make me pay the difference?': Server accidentally orders wrong bottle of wine, manager makes them pay up

If this isn't a sign to start looking for work elsewhere, I don't know what is.
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Waitress responds to diners who don't care for about her outfit

'They’re rude from the start': Waitress claps back at diners who complained about her outfit

Working in food service changes your view of the profession forever. Most people only experience restaurants as a guest. You sit down, have a lovely meal brought to you by a waiter or waitress , and don't have to lift a finger as you dine. But once you tie on that apron and work as a server, you're on the other side of the experience. You have multiple tables of people who need you to take their order, deliver their food, and cater to their every whim. It's nonstop! And it basically turns into…
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'The waiter... asked us to stop eating the cake': Family disagrees over who owns a birthday cake

'The waiter... asked us to stop eating the cake': Family birthday celebration turns into dispute over who owns a birthday cake

I'd be cringing so hard if I was the person behind this birthday mixup … but mistakes happen. Celebrating your birthday is a great time to gather your friends and family members to celebrate your big day. Another year old and wiser! There's no one way to throw a party — some people like to have small house parties, while others love to invite the whole neighborhood over for a BBQ. And then there are others who love to dine at their favorite restaurants to celebrate — and that's what happened in…
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'My cowokers... [are] gossiping about me and how I "overreacted"': Restaurant owner instructs servers to give up their tips to save his establishment

'My cowokers... [are] gossiping about me and how I "overreacted"': Restaurant owner instructs servers to give up their tips to save his establishment

This restaurant owner broke a cardinal rule of waiting tables, and it's wild that so many of his employees actually went along with his plan. It's a hallmark of American life that waiters and waitresses work mainly for tips. Over the years, tip prices keep rising higher as minimum wages have stagnated, and that has started frequent debates over tipping culture. In a story shared to r/AmItheA**hole, this desperate restaurant owner found a way to put some more cash in his own pocket. He shared th…
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15+ Memes for Restaurant Workers, Bartenders, and Cooks

Working in a restaurant is, at the very least, a humbling experience.
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'It smells like fish': 25 Restaurant red flags diners should watch out for

'It smells like fish': 25 Restaurant red flags diners should watch out for

You shouldn't judge a book by it's cover, but these folks have some surefire ways to tell if a restaurant is quality or not. I actually have a true story about this that you can totally judge me for. One time, I was in Harlem, volunteering to paint homes in an area I had never been before. I had to get lunch somewhere, so I stopped in a corner store and bought a BLT. I hung out in the store, and as the person behind the counter handed me the sandwich, I saw a cockroach crawling inside the glass…
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'Now. Dear. I ordered [...] quite some time ago': Server takes drink orders for group of 18, customer demands for their drink before all the orders are taken

It sounds like posh lady either knew how difficult she was being or has no sense of the laws of physics.
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'Dropped 24 crème brûlée [dishes] at the last step of a staircase': 25+ Chefs discuss the biggest mistakes they've ever made in the kitchen

'Dropped 24 crème brûlée [dishes] at the last step of a staircase': 25+ Chefs discuss the biggest mistakes they've ever made in the kitchen

No one's perfect at their job, mistakes do happen. When you're a chef, however, any cooking mistake is going to effect a lot of dishes, and therefore a lot of customers! Chefs, bakers, and waiters gathered to share their funniest stories of food prep gone wrong, and the results are eye-opening and hilarious. It's a good look at the behind the scenes life of a restaurant. I never thought about what might happen if you had to make 40 pecan and pumpkin pies , and then burnt them all! It's a major…
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Do people even listen to what comes out their mouths?

'I forgot I’m not eating dairy': 20+ Food service workers share the strangest things diners have ever said to them

Some diners have absolutely no idea what they want, and they've decided it's their waiters' job to figure it out for them.
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'What else did she think dirty meant?': Woman orders two Dirty Shirley Temples, yells at server when she learns what that means

This lady is either not very bright or she just got herself two free drinks.
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'Got berated by a Karen for the first time': Entitled diner freaks out over butter, calls server evil for ruining her birthday

'Got berated by a Karen for the first time': Entitled diner freaks out over butter, calls server evil for ruining her birthday

Even long-time servers are upset when entitled people throw a fit. It's always unpleasant, and it never gets any easier to be screamed at by someone. Even for this server, who's been in the industry for six years, a Karen managed to spoil their mood. As u/ravioliwizard shared in their post to r/TalesFromYourServer , “It all started when a woman asked for a side of butter…” The Karen immediately began to fret over her butter, even though the server had barely left her table. Then, the OP says th…
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'He smirked [...] we'd have to wait 30 minutes': Smug waiter charges couple for coffee they didn't have and refuses to remove it from their bill, they refuse to leave

Often when we see stories online about customer service people, it's regarding the abuse they receive from customers. But, since service industry workers are people too, it should be expected that there are plenty of examples of the worker themselves being unreasonable or entitled. These stories don't fit the popular narrative, so they often don't get upvoted as frequently, getting shared less overall as a result. It's no surprise to anyone that ‘upscale’ trendy establishments can have a bit of…
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'I feel like a court jester': Humiliated waitress refuses to sing 'Happy Birthday' to customers, gets scolded by management then required to sing in Italian instead

'I feel like a court jester': Humiliated waitress refuses to sing 'Happy Birthday' to customers, gets scolded by management then required to sing in Italian instead

There's nothing more cringey than that sinking feeling in your gut when you hear restaurant waitstaff emerging from the kitchen with a sparkling dessert in hand and a birthday song on their lips. For some, even when it's not even their birthday, this public hooplah sends them into a fight-or-flight response.
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I'm sick of being screamed at by entitled people that don't get their way.

'They're refusing to seat us!': Crazed customer flips out on waiter after she tries to eat in restaurant that's about to close

Waitstaff have to deal with wild customer interactions constantly, like this woman, who just didn't understand why she had to take her food to go.
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Know-it-all part-time waiter insists on inferior method for billing guests, massive queues ensue

Everyone wants to think they have all the answers… but sometimes you don't know even half as much as you'd like to think. We would all do our best to listen to other people's thoughts and opinions before assuming that we have the best and only answer. This student and part-time waiter made the asinine assumption that his method for charging guests was superior to the method devised by his coworker. After claiming that her methods were making it more difficult for him, he insisted that they reve…
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'I hate my job, but I especially hate it on Saint Patrick's!' : Server creates relatable Reddit thread for bitter bartenders

'I hate my job, but I especially hate it on Saint Patrick's!' : Server creates relatable Reddit thread for bitter bartenders

Saint Patrick's is the one day you don't want to work as a bartender. Not that New Year's is that much better, but still, Saint Patrick's holds first place for rowdy customers who use the celebration of Irish culture as an excuse to get completely hammered. As customers, they can be rude, loud, and most of all, sick to their stomachs, which creates a big mess. Who gets the lovely privilege of cleaning up after 'em? You, if you're a server. But the money is pretty sweet, as people tend to be pre…
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