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    talesfromthefrontdesk

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    Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

    Author image for Brad Dickson Brad Dickson
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    Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

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    'I told you to give me a different room': Front desk worker maliciously complies with rude guest's room request

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    'The IT system had failed and no backups were done': IT guy banned from helping with unmanaged tasks at previous job, entire system goes down and boss gets fired

    Author image for Brad Dickson Brad Dickson
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    Author image for Brad Dickson Brad Dickson
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    'She straight up called a tow company to tow seven cars': Karen tries to tow other hotel guest's cars

    Author image for Brad Dickson Brad Dickson
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    Fussy guest demands discount for lack of parking. Worker maliciously complies.

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    Author image for Brad Dickson Brad Dickson
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    Author image for Brad Dickson Brad Dickson
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    1

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    ‘Just fix it’: Retail customer blames employee for not stopping her from buying the wrong phone charger for her iPhone, then demands a refund without a receipt, worker refuses

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    Employee in a heavily downsized department get an end-of-year “bonus” in the form of a $5 Dunkin gift card from their boss’s pocket: ‘We aren't the Rockefellers after all’

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