malicious compliance

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'This is lousy customer service': Train passengers book seats in a strict phone free zone, passengers maliciously comply, exposing the pointless policy

'This is lousy customer service': Train passengers book seats in a strict phone-free zone, passengers maliciously comply, exposing the pointless policy

‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

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‘Fine, I'll direct all managers to you’: Freshly hired factory worker complies with senior employee, leading to factory losing thousands of dollars; senior employee then gets fired

‘Fine, I'll direct all managers to you’: Freshly hired factory worker complies with senior employee, leading to factory losing thousands of dollars; senior employee then gets fired

‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

‘I was flabbergasted’: Airline expects passenger who is stranded due to heavy snowfall to pay for the change in flight, passenger refuses

'I'll make you watch me work': Auto shop employee demonstrates how slow their computer is to their bosses

'I'll make you watch me work': Auto shop employee demonstrates how slow their computer is to their bosses

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'We don't need you, why don't you just quit': Karen and Kevin diner owners challenge overworked server to quit, server maliciously complies

'We don't need you, why don't you just quit': Karen and Kevin diner owners challenge overworked server to quit, server maliciously complies

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'You want me to intentionally break a client's new computer?': Employee insists coworker give 'bad customer service,' coworker breaks customer's computer with new software

'[He was] trying to count thousands of boxes before the deadline': Factory CFO changes inventory schedule, factory stops shipping orders while employees are overwhelmed with the task

'[He was] trying to count thousands of boxes before the deadline': Factory CFO changes inventory schedule, factory stops shipping orders while employees are overwhelmed with the task

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'CEO [told] me to help them with my old accounts or he'll sue me': CEO ignores former employee's warnings about outdated system, leads to decade-spanning malicious compliance

'CEO [told] me to help them with my old accounts or he'll sue me': CEO ignores former employee's warnings about outdated system, leads to decade-spanning malicious compliance

'Don't mess with my gardens': City officials tell family their garden is 'overgrowing,' family brings in experts to protect their plants

'Don't mess with my gardens': City officials tell family their garden is 'overgrowing,' family brings in experts to protect their plants

'Drop everything now': Manager's micromanaging demand backfires after he interrupts an employee who is busy working on CEO's task

'Drop everything now': Manager's micromanaging demand backfires after he interrupts an employee who is busy working on CEO's task

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'Think about whether you want to keep working here': Employee makes small mistake, boss loses it, give ultimatum, employee maliciously complies

'Think about whether you want to keep working here': Temperamental boss loses it and gives ultimatum, employee maliciously complies

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'I still got [it] for a cheaper price': Cashier refuses to honor "online only" price, dude orders it online right in front of them

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'This instructor got such a bee in her bonnet about my boots': Nursing instructor tries to flunk student over their choice of shoes

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‘You can do it yourself’: Underpaid employee gets $10,000 raise after taking PTO on a whim, due to being on the brink of being replaced

‘You can do it yourself’: Underpaid employee gets $10,000 raise after taking PTO on a whim, due to being on the brink of being replaced

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'The next morning I had many missed calls': Overburdened restaurant closer refuses to work late, surprises bosses with messy restaurant and their two week notice