Canceling a subscription can feel like one of the great Sisyphean tasks of our time. It can also transform you into the kind of irate customer you always thought you could never become. I distinctly remember trying (and failing) to cancel my internet after moving in with my partner. However, because the account was established in my former roommate's name, I was unable to cancel it myself. Now, my former roommate was unreachable due to traveling abroad and I was about to get charged yet again f…

This is one of the reasons why being a manager is an amazing job. If you've ever worked retail, you know that dealing with irritating customers is par for the course. As a cashier, you'll spend your whole shift ringing people up, and a percentage of them are going to be crabby. So if you become a manager, you get to avoid the cash register more often than not. Along with a nice raise, it's a satisfying feeling to know that you only have to deal with customers when they're asking for a manager .…

This restaurant brought receipts—literally, when serving this freshly-baked smackdown of a belligerent local Karen who left them a scathing review on a community group. The post got “around 300 comments,” prompting the restaurant to reply. They gathered timestamped screenshots of the encounter along with the actual receipts of the Karen's transaction in order to refute her claims and turn the tide of public discourse against her. When you seek to publicly humiliate another person or organizatio…

“… the husband looked smug[ly] at me, probably feeling like he had won over the big man.”

She swears up and down that “no other hotel has EVER had a problem” with her using a credit card that doesn't match her identity.

This deli manager is pretty fed up with her customer's repeated attempts to get free food . Everyone needs to eat, and not everyone can afford to do so. That's why there are food pantries and resources for those who need them. Some people who are having trouble making ends meet go to food pantries to stock up on basics, and then go to the grocery store to buy whatever else they can afford. But this customer seems to want free food from a grocery store… which aren't exactly known for doling out…

Don't mess with college kids.

Oh, you want to speak to the manager? I AM the manager.

“That'll do, donkey. That'll do.” Those immortal words spoken by Shrek captured the memorable bond between those two fictional characters, a bond that this homeowner shared with his own emotional support animal, also a loving and loyal donkey.

Funny how some people don't understand that a little kindness and patience can get you a very long way…

What is it with the Boomer generation and a firm handshake?

Showing up early for work is a personal choice. If it makes it easier for you as the employee to have a few extra moments in the workplace to center yourself before getting started with your daily tasks and responsibilities, that makes total sense. However, if you're someone that can show up right on time and get started immediately, that works too. No one can say anything otherwise. Remember that: if you're being pressured to show up early to work, it's time to pull out that contract and advoc…

Coworkers can be a dream or a nightmare, no in-between…

Usually, when someone parks in a handicapped spot, you don't question them. In fact, there are many people with invisible disabilities out there, so even if someone is being really selfish and snagging the handicap spot for themselves, you don't question it. Unless you're this Karen. A family pulled into a parking lot and took the first handicapped spot they saw. As soon as they parked, an angry Karen in the handicapped spot across the way immediately got out of her car and started telling...

This is every customer service rep's worst nightmare. Working the phone lines in customer service is not for the weak. You have angry customers calling in all the time. Maybe it's because it's not handled face-to-face, but customers can be bold over the phone. There are a lot of people who call in to complain and get free stuff from the company, too. This Karen actually didn't call to complain, but it turned into a full rage fit after the employee tried to transfer her call. We all have been th…

A premium membership doesn't mean you can make employees your private attendant.