It's not every day you get a chance to get even with a regular customer who each time they come to eat at your restaurant, is determined to complain until they get their meal comped… Back when I was a waitress, I certainly didn't bump into customers too much outside of work (thankfully). This regular customer in question came to the corporate-style cookie-cutter restaurant that the OP was working at. She would arrive with a frown, eat lunch, and never tip. It was the same thing, every single ti…

The holiday season can be earmarked by chaos, mayhem, and grouchy shoppers. Although every Hallmark movie boasts about cheerful worldly interactions and whimsical holiday shopping, any home-grown American can tell you that all decorum and merriment is thrown out the window the moment you set foot in the department store parking lot.