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'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

This call center boss is really tired of metrics. At many companies, it's clear that leadership values the numbers over their customers and employees. The numbers don't lie, after all, but just looking at the numbers in a vacuum isn't always enough. This place is a great example of that. Some higher-ups who have probably never even talked to their employees looked at their call times. They decided that the calls were taking too long. Why that would be an issue at a call center is beyond me. I m…
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'The best customers I've had in weeks were kids': Longtime servers share memorable moments of kids outshining the adults as ideal customers

Kids get a bad reputation in the service industry. However, anyone who has ever worked at a family restaurant know the truth—it's always the parents. Kids will be kids, we all know that, and it's up to the parents or guardians to teach their kids how to behave. So when an adult allows their tiny human to run around a restaurant like it's their personal playroom, of course everyone working there is going to be annoyed. Other than the fact that it's a real danger for your kid to be doing that whi…
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'We have decided to grant you two days': Anonymous neighbor group pens note protesting decorative plants

'We have decided to grant you two days': Anonymous neighbor group pens note protesting decorative plants

A group of 14 neighbors apparently banded together to write an unintentionally funny note . There's at least one person in this neighborhood who is absolutely incensed over fake plants . Fake plants are optimal for people who are constantly forgetting to water their plants, or just don't want the responsibilities of watering them all the time. Other people just like the look of plants that appear bright and blooming year-round. Not to mention that many fake plants really do look like the real t…
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'They were trying to peel eggs with a vegetable peeler': 40+ People who were stumped by common household items

'They were trying to peel eggs with a vegetable peeler': 40+ People who were stumped by common household items

These problem-solvers got creative with their kitchen gadgets and random objects. At least they're keeping everyone around them in fits of giggles. No two households are the same, so the things you find normal will be foreign to someone else. Even something as simple as operating a can opener or a toaster can be confusing at another person's house . Maybe one of the most common ones in my experience is trying to figure out how to work someone else's shower. You don't want to push, pull, or turn…
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'[This] family had a couch in their home's elevator': 20+ Out-of-touch rich kids who got a reality check

'[This] family had a couch in their home's elevator': 20+ Out-of-touch rich kids who got a reality check

These kids are in for a surprising awakening after a lifetime of being sheltered. For lots of wealthy kids , money has almost no real-world meaning to them until they're out on their own. Some show up to their first days of college and wonder why their laundry isn't being magically done for them, or why they have to make their own food for each and every meal. A lot of them just don't understand the value of money. As Lucille Bluth says in Arrested Development , “I mean, it's one banana, Michae…
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'You did this to yourself...': Client locks alarm company installer outside of building without notice to ensure they stop showing up unexpectedly

'You did this to yourself...': Client locks alarm company installer outside of building without notice to ensure they stop showing up unexpectedly

Depending on how long you have been impatiently awaiting support, customer service can truly seem like a never-ending nightmare. The person we are chatting with half the time has no idea who we are, why we are calling, or even if they have the authority to tackle the issue we are experiencing. The story that follows is an account of a clever customer who is tired of being inconvenienced by customer service representatives. To put things in perspective, OP is a business owner who decided to relo…
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'Water pipe burst [...] and soaked ALL of the spare toilet paper': 15+ cruise ship fiascos passengers never found out about

'Water pipe burst [...] and soaked ALL of the spare toilet paper': 15+ cruise ship fiascos passengers never found out about

There is a reason why some people refuse to go on cruise ships. Perhaps these folks are suspicious about what's happening behind the scenes. Perhaps there's a fear of a Jack and Rose Titanic moment. Perhaps these tourists simply have better things to do with their vacation money. For the folks who never trusted cruise ships for a second, this thread, which was posted to the r/AskReddit subreddit, will likely confirm their suspicions. From water pipes bursting to lice infestation to live enterta…
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'Can't prove it... [but] I'm 100% sure': 20+ Wholeheartedly believable everyday conspiracies with no proof to back them up

Conspiracies exist because of their plausible nature. With a grain of truth buried in a sea of what-ifs, the human imagination can't help but spin hog-wild ideas out of control, weaving webs of explanations as 'proof’. To be human is to seek the truth.
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'Dipped a Kit Kat in tikka masala': 20 bizarre food combinations people swear are delicious

'Dipped a Kit Kat in tikka masala': 20 bizarre food combinations people swear are delicious

Some of these may sound gross, but always try it before you judge it! Someone had to have taken a risk in order for us to socially accept some already bizarre food combinations in our culture: pineapple and pizza, fruit and chocolate, milk and cookies. At one point in time, all of those food combinations were considered taboo and weird. In fact, if you ask some people (like me), pineapple and pizza are still pretty disgusting together. That being said, enough people enjoy the mix of these two v…
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'My art teacher confiscated a frying pan': 20+ Teachers who confiscated their student's strangest belongings

'My art teacher confiscated a frying pan': 20+ Teachers who confiscated their student's strangest belongings

These teachers couldn't stay mad at their students for long. They know all too well that sometimes you have to stifle a laugh when a kid does something out of bounds. It might be super funny, but if the teacher laughs, the kids will get rowdy . Teachers are always confiscating things from students . Some teachers take away phones if they see you texting inside your desk during class. Others have to confiscate paper airplanes, rubber bands, gum, and sometimes even food. All of these things can p…
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'I swore to tell the truth. I never agreed to tell it in a way that makes her life easier': Judge orders man to stay during a trial he voluntarily attended, man maliciously compiles

Anyone whose been in a courtroom before, knows how unnecessarily long proceedings can be. The slightest mishap can force everyone to start from square one. Well, that's exactly how this hearing that the OP voluntarily attended was going. Frustrated by the prolonged process, he decided he'd had enough and attempted to make an exit. When the judge ordered the man to stay, he compiled. Maliciously compiled that is.
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'Frankly, he's a clown': Good-for-nothing PhD supervisor gets called out when his student reveals his secret nickname

Teachers are the compass by which students can find their way through the vast seas of human knowledge. If you're lucky, your teacher is a trustworthy guide and can help you discover every corner of our universe. But sometimes, your assigned teacher is a total dud who can hardly point due north.
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'[He'll need] a magnifying glass': Contract lawyer takes a client's request literally, squeezing several pages of legal jargon onto a single page using tiny text

Reading the fine print of any document is tedious. You're squinting to make out the tiny letters, the verbiage is convoluted, and you can't help but feel like you're about to sign your life away at any given clause.
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'Eating together on a date is awkward and weird': Top Unpopular Opinions of the Week (January 14, 2024)

'Eating together on a date is awkward and weird': Top Unpopular Opinions of the Week (January 14, 2024)

People are entitled to having hot takes if they are the right ones. Obviously, some unpopular opinions are not worth giving time for, since they are simply too ridiculous to entertain. But every so often, someone on the Internet poses an idea that makes you think about why certain standards and customs even exist. Or sometimes it's just a well-supported critique of a popular culture phenomenon. Regardless, these are perhaps the few instances in which people online just might be giving the Inter…
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'Sounds like a you problem now': Woman denies neighbor access to building's washing machine after neighbor throws all her clothes out on basement floor

'Sounds like a you problem now': Woman denies neighbor access to building's washing machine after neighbor throws all her clothes out on basement floor

Our small flat during college housed six girls. Although we had a great relationship and enjoyed sharing our home, laundry day always seemed to bring problems. To be honest, we all wish we had thought of this strategy while we were in college. Now let's get back to business: everything seemed to be going OK until OP decided to utilize the laundry facilities downstairs. OP discovers that her clothing has been left wet and strewn on the floor when she returns to the common area precisely sixty mi…
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'Worst New Year's Eve ever' happens to Alabama man who got stuck in a giant vase (Video)

This dude rang in 2024 with a hilarious mistake that quickly went viral. It's the new year once again, and people rang in 2024 with parties and gatherings. People love to get dressed to the nines for this holiday. Lots of people gather at fancy event spaces or at friends' homes to count down to the ball drop. Even if you watch the ball drop on TV from the comfort of your couch, it still feels like a big party since numerous celebs and musicians all join the festivities. This guy opted to dress…
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