The most important lesson I learned in customer service was that you should never give an entitled person exceptions to rules or allow them to get away with gaming the system. The thing is, it's hard to stand your ground and face a possible complaint, but if you're firm and fair with them once, that's the only time they'll be a problem . But, as soon as you let them have their way, they're going to keep coming back and be a repeat problem for you because now they know that you and your organiza…

The full range of human decency (and lack thereof) is on display at the airport security line. When you are stuck in a seemingly endless and motionless security line, it's increasingly hard to remember that patience is a virtue. It's far easier to roll your eyes and complain that you have the worst luck of anyone you know, which of course is not true considering that hundreds of other people are stuck in the same exact line. In short, it's easy to forget that other people are dealing with the s…

There's a moment in everyone's adult lives when you realize that you have started to take on your parents' mannerisms for better or for worse. These mannerisms could range from the way in which you like to organize your kitchen cabinet to the phrases you use when you're frustrated at your partner (or even worse, your own kids). Of course, it's inevitable that we are going to take on the attributes of the people that surround us especially when we're young, no matter how hard we try to avoid it.…

Hi there Cringe

There is nothing like the vicarious satisfaction that comes with hearing about someone getting well-deserved payback. It doesn't matter if you don't know any of the people in the story. In fact, we all love drama in which we have zero involvement because then, the stakes are low for us and the enjoyment has no personal consequences. These stories, which were compiled from the top posts on Reddit's r/pettyrevenge subreddit this past week, range in settings and environments from schools to office…

Unfriendly neighbors should not be surprised when karma comes knocking at their door. Here, we have a family in a small neighborhood who managed to make enemies with just about everyone. Matters were made worse when this Redditor discovered that they were letting their dog go to the bathroom on his lawn. Now, if that kind of thing happens once or twice, it's excusable, but if it continues to happen… Houston, we've got a problem. This neighborhood happens to have strict rules with regard to garb…

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…

When selling items online, you are bound to encounter some choosing beggars. To be a little more concise, a choosing beggar is when one person has unreasonable expectations while attempting to haggle a price. I've sold a couple of items in my lifetime and am almost always met with some kind of resilience from the other side. Usually, when I am introduced to such a haggler, I make an effort to say as little as possible and just make it clear that the sale is not gonna work out. Because when thes…

Is there no greater social experiment to observe how people change and/or how people don't than a high school reunion? Even just attending your reunion requires some degree of posturing. You want to present the best version of yourself to the people who used to make fun of you, the people you used to have a crush on, and the people you had a crush on who also used to make fun of you. Sure, the purpose of attending your high school reunion is to show people just how well you're doing and to pote…

Years ago, a newlywed couple moved into a small one-bedroom apartment. Unbeknownst to them, their quiet existence was about to be disrupted by an elderly neighbor on the other side of their only shared wall. Complaints about excessive noise started pouring in, despite the couple's peaceful lifestyle. They contacted the apartment management, who dismissed the complaints as misunderstandings. The situation escalated when the police showed up multiple times in response to noise complaints , even c…

Some crafty folks enjoy selling their creations, but their customers seem to feel entitled to every step of the process. In the social media era, it's never been easier to feel closer to your favorite artist. The common adage is that people are attracted to the process of creating art, and lots of social media savvy creators are now showing their processes publically. This especially draws attention if your artwork involves dripping lots of paint down a canvas or frosting a cake at 5x speed. Th…

Overprotective parents are known to go the extra mile in the name of keeping an eye on their children, but tracking the nanny outside of work hours is way too far. You would think that any employer would know that this would be a clear invasion of privacy, yet apparently, some folks need to be reminded of decent human behavior. Just because we live in an age where it's easy to stalk someone doesn't mean you should. Again, this should be self-explanatory, but as it turns out, this basic sense of…

This Karen had absolutely no idea that she was making a scene at the wrong nail salon. Not only was the business owner adamant that the prices are made crystal clear before services are provided, but also the other customers were fiercely loyal and defensive of the business owner and the establishment in general. Clearly, this Karen was not paying attention when she kept asking for additional services while getting a manicure and threw a fit when she learned how much those services cost after t…

Entitled customers need to be careful with the battles they choose. If they are not certain that they're in the right, the result could be embarrassing and, in this case, far less than what they wanted. When you order a pound of wings at a restaurant, do you fully expect everything to be carefully weighed to the exact desired amount? What kind of establishment do you think this is, sir? You're ordering wings , not caviar! This Redditor , who worked as a cook at said wing establishment, watched…

People on power trips are just asking to make enemies in the workplace. Nine times out of ten, it is almost always easier to just be kind. To those of you who have previously fallen privy to the psychological effects of being in a position of power within the workplace hierarchy, do not doubt that everyone around you knows that you're in charge. There is no need to assert your authority any further when everyone already knows. It's not only redundant, but it's a waste of time, energy, and often…

Employees should always be allowed to stand up for themselves. In many workplaces, employees are expected to let customers do whatever they want. “The customer is always right,” is the motto. But as you know if you've worked in retail lately, customers aren't always right---instead, certain customers are riled up and ready to take their frustrations out on the next employee they see. This woman took her anger way too far in this video recorded by @davenewworld_2. While the video leaves out a lo…