Businesses and their owners take on more of the risk and, in return, take more of the reward, paying workers a small portion of the value of their production and taking the rest for providing the means. This is the basis of a capitalist system and the argument used by your boss for why he's not giving you a raise, despite the fact that he himself just bought another new Porsche and vacations in Monaco every summer. It's true; when you're working for a business instead of starting your own, ther…

Anyone who has worked retail or otherwise dealt with customers knows all too well that customers generally will try anything and everything to get their way. This includes (but is not limited to) quoting irrelevant pieces of legislation, being generally aggressive, hurling insults, demanding a manager, and name-dropping the owner (or some other executive.) In the case of name-dropping, if you actually bother to bother the person whose name is being dropped, they'll usually have no idea who the…