concierge

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

Elna McHilderson

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Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Elna McHilderson

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

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‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

Elna McHilderson

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‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

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‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

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‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

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'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

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'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

Elna McHilderson

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'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

Elna McHilderson

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‘I can still cancel your reservation’: Entitled guest mistreats hotel's front desk employee, winds up getting herself downgraded and flagged

Elna McHilderson

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‘My petty self decided that the $250 charge wasn't enough': Entitled guest wrecks hotel room and throws a tantrum, concierge gets her banned and turned into her family's pariah

Elna McHilderson

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