tech support

‘Oh rats!’: Employee treats tech support with 0 respect, so IT leads her district manager to the break room where she's been living with her cat

Elna McHilderson

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‘I am both impressed and disgusted by the audacity of this team’: Employee sent across the world to help with project ends up as their scapegoat, leaves team high and dry

Elna McHilderson

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31-year-old IT professional refuses to be family’s unpaid tech support any longer, starts invoicing relatives with a “Family Tech Menu” of fees for his help, sparking backlash from entire family: 'You're turning into a landlord for computers'

Emma Saven

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NFT grifter claims to sell NFT they bought for $425,000 in 2023 for $37,000, posts an AI-generated image of a "Rolex" they claim to own that isn't even a Rolex: 'I wasn't buying a jpeg—I was buying culture'

Brad Dickson

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Boss demands IT employee follow process to the letter, stalling out a project with a major client and causing frantic messages from their boss: 'No ticket = no work. Bureaucracy over brains'

Brad Dickson

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Karen manager demands IT technician take business server offline during business hours, despite technician's protests, gets the order in writing before complying: ‘Within 15 minutes, the office was in chaos. The CFO stormed into my office’

Brad Dickson

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Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Bar Mor Hazut

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Employee's access to software gets revoked by IT, so they send IT a list of all the tasks they need to take over: ‘Within 30 minutes, the decision was reversed and I had my access back’

Bar Mor Hazut

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Mid-sized marketing firm outsources IT firing the single employee who had been there for 4 years, he gets a job paying $20k more: 'The first week after I left, their main server crashed. The outsourced company took 6 hours to respond, another 8 to fix it'

Brad Dickson

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Scapegoated IT admin gets blamed when client's employee retires and accidentally deletes their entire database: 'Welp, I'm retired now! Guess I'll delete everything'

Brad Dickson

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Marketing demands review of all technical documents, programmer creates a fake protocol to mess with them: '[It was] called the "TP Protocol." [I]t could be implemented as a 2 or 3-layer network, each layer called a "ply"'

Brad Dickson

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Management forbids tech support employees from providing customers solutions to their problems, claiming it makes them look bad: ‘We had customers call back for months’

Bar Mor Hazut

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Employee complains to tech support about broken printer, IT guy discovers employee completely soaked it: 'I found pools of water in ridiculous places'

Ben Weiss

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Coworker tells on himself by complaining to CEO when IT guy deletes banned and inappropriate "personal" files off his work computer: 'He went to the CEO and complained'

Brad Dickson

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IT worker told to stop wasting time helping their coworkers, IT tickets get out of control when all the small problems are no longer getting fixed: 'Everyone was quietly enjoying the fact that Boss's ridiculous policy had backfired spectacularly'

Brad Dickson

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Boss demands IT engineer write "more words" on ticket resolutions, they begin writing a novel hidden in the reports: 'You're averaging well over a 1000 characters per ticket, keep it up!'

Brad Dickson

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