One barista is confused and annoyed by the rules their manager is making up. They took to r/mildlyinfuriating to share the story. But commenters informed them that they might be looking at things all wrong. Their issue revolves around making custom drinks for the patrons of their coffee shop. Some chains embrace the custom drink trend, including all of the Tiktok drinks with names like “Snickerdoodle Cinnamon Chocolate Chai Latte”

This person was surprised that when they tried to order from a person, they were turned away. Instead, they were directed to order from a screen instead , sparking a debate about the practice of replacing cashiers with kiosks. Some coffee shops make you the perfect coffee every single time. Others, like the national chain mentioned in this post, manage to mess up my order of a cold brew with half and half every single time . It's uncanny. Why did they randomly put caramel syrup in my coffee las…

Did you ever get a package of something you ordered, and what you got was a different item, but a slightly better one than what you were supposed to get? If you did, what was your thought process at that moment? Did you contemplate whether or not to contact the store that sent it and let them know? or did you decide that if they made the mistake, it was theirs to pay for it? I'd like to imagine that each and every one of us has a good conscience and a bad conscience, like an angel and a demon s…

One customer was ‘held responsible for their actions’ by a full-service shopper who felt it was their mission in life to teach them a lesson. What was this lesson about? Well, tipping. Look, people are awful, I get it. I was a waitress once for many, many years, where I met people from all walks of life. Some were kind, some were petty, and some were downright entitled human beings. Working in the service industry really gets your hatred for humanity going, but still, by law, you don't need to…

Working in logistics is an underappreciated job — this person's work wasn't appreciated until everything started going off the rails. When roles switch around in a company, things around bound to slip between the cracks. Especially when there are bosses like this guy, the deputy project manager on an Australian pipeline project. As he stepped in to replace the regular project manager , he didn't quite know who was responsible for which tasks. The OP of this story writes that their regular proje…

After this employee hung up on a potential customer, their boss decided to implement new rules. Did these new rules involve common sense? Not at all. Teenagers have been making prank calls since the dawn of time; it's a right of passage to call up an establishment and ask them if their fridge is running. The OP writes that they got so many prank calls each day while working at a pizza restaurant that they got sick of hearing them. So they started hanging up on people who were asking for “bonele…

But what if the customer is wrong? So epically wrong that their servers are scarred for life contemplating their tasteless choices and downright wacky desires. For the woman who wanted creamer with her red wine, please leave this establishment and never return. Your tastebuds are not welcome here.

Here's hoping there's a return policy!

It's inhuman!

Oh cool, gross.