Horrible Microsoft Virtual Agent Assistant Takes Guy on Rage-Inducing Rollercoaster of a Conversation

This one has FAIL written all over it: not only would the terribly ineffective AI seemingly refuse to let the poor guy 'talk to a person'; but it never once, met a question with the appropriate response. Maybe the virtual agent in question simply discovered trolling. 

Guy has terrible time trying to get help from Microsoft Virtual Assistant due to horrible Artificial Intelligence.
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