This person was surprised that when they tried to order from a person, they were turned away. Instead, they were directed to order from a screen instead , sparking a debate about the practice of replacing cashiers with kiosks. Some coffee shops make you the perfect coffee every single time. Others, like the national chain mentioned in this post, manage to mess up my order of a cold brew with half and half every single time . It's uncanny. Why did they randomly put caramel syrup in my coffee las…

Working in customer service of any kind can be one of the most challenging things you do in your life. But when your boss is worse than the customers, that's when you know it's time to go. In this case, OP was working as a server at an upscale steak restaurant. The money was good, but the management wasn't. His boss would constantly berate the employees, tell them that they were lucky he even hired them and cheaped out on fixing equipment that posed a safety issue. The only reason OP stayed at…