FAIL Blog
Advertisement

customer

customer customers shopping tall taller short shorter stature help top-shelf reddit i dont work here working workplace employee employees

'Their brain was left in the car': Customer gets roped into employee duties because he's 2 inches taller and can 'reach the top shelf'

It's a little humiliating when you can't reach something on a high shelf. So much so that short folks have been climbing onto countertops, using broomsticks to destabilize out-of-reach items, and standing on swivel chairs for centuries just to avoid asking for help. But if there's no broomstick in sight and no counters to climb, who can we look to?
View List
'Think of what the customer wants? Sure': Boss insists employee offer client half off order

'Think of what the customer wants? Sure': Boss insists employee offer client half off order

This person is often exasperated by their chatty boss . She never lets them get a word in edgewise! There are all kinds of conversation styles in the world. Many of us have groups of friends or family members who talk so fast and jump from topic to topic. If you can't interrupt anyone , you just won't ever get a chance to speak. However, when you bring someone new into that same group of people, they might find it off-putting that people are talking over each other. Some people have no toleranc…
View List
Advertisement
wholesome bank cash withdrawal heartwarming faith in humanity good samaritan good karma customer restoring faith in humanity week bank teller do gooder money karma - 24966661

'I don't want your teller fired over this': Bank teller gives $3,000 to a random customer, good Samaritan restores faith in humanity

There are a few moments in every person's life where they're given the opportunity to do the right thing. Unbeknownst to sleeper-agent good Samaritans, these moments are usually veiled with the guise of self-serving outcomes, the ‘finders keepers’ principal, or, in the case of the guy in our next story, accidentally earning $3,000 cash.
View List
workplace discussion workplace-stories jobs job malicious compliance karen-customer work customers customer mechanic workplace workplace malicious compliance employment in the workplace - 24929029

'10 words or less? OK': Customer rudely demands a shorter explanation from mechanic

These days we all think that everyone's out to get us and—to be fair, well… we're not always wrong and some people are. There are plenty of entitled and selfish people in this world, who won't hesitate to twist any situation to their benefit and gain, carefully manipulating their way into getting the upper hand—no matter the circumstances. And yet, it's still important to remember that there are still honest folk out there; folk who want to do the right thing for the simple good and honest fact…
View List
customer support customer service karens workplace-stories job malicious compliance retail karen-customer work customers customer workplace karen story karen - 24127237

'I hung up': Caller learns an important lesson after impolite words to service rep

We should have the expectation as a society that it's ok to deny someone service for being impolite to staff. This might actually teach people to be respectful and treat other people with common decency rather than with abject entitlement. Of course, as with anything else, there are grey areas and blurred lines and you might just end up talking to some egotistical service manager who is having a bad day. Still, professional courtesy should prevail even if they're not giving you the same. This c…
View List
Advertisement
malicious compliance reddit petty revenge payback passenger bus driver customer public transportation reddit thread job business work working workplace employee worker

'Enjoy walking 4 kilometers home': Bus driver gets payback against a mutinous passenger by leaving him stranded

Even if you're a level-headed worker, sometimes the stressors of the workplace can get to you. Boiling over with rage and brimming with thoughts of sabotage, there are some service industry jobs where the work is doable until the customers rear their ugly heads. Enduring the pig-headedness of customers– or in this case, passengers –can take a toll on a worker's patience and perhaps, their mercy.
View List
customer support customer service karens workplace-stories talesfromretail entitled parents job retail karen-customer work customers karen-customers customer karens in the wild workplace entitled tales-from-retail karen entitled people - 24475909

'Not my problem, now leave': Retail manager puts Karen in her place when she blames him for her cancelled and unpaid cell service

At certain times in your life—particularly when things have gone sideways—it's important to take ownership of the fact that your own actions and decisions are the things that got you there. Unfortunately, most of us struggle with this and, as a matter of self-preservation, will seek to displace blame towards anyone or anything that we can point a finger at. Sometimes, this displacement is plausible, reasonable even, but at other times, it can get unreasonably ridiculous… Tell me again, Carl, ab…
View List
customer support customer service karens workplace-stories job snow day malicious compliance snow retail work customers delivery guy delivery driver petty revenge customer food delivery ice package delivery workplace snow shovel delivery karen customer - 24452869

Entitled Karen demands delivery driver shovel her snow-laden driveway: 'I left her a message in the snow'

While all customer service is tough due to the challenging task of dealing with the unpredictable members of the public, delivery drivers have it particularly rough, owing to the fact that they have to consistently interact with these same people whose absurd entitlement is amplified by the proximity of their homes. If you thought that Karen was a doozy to deal with at the customer service desk at Home Depot, just wait until you see how she treats the poor bloke who has to deliver something rig…
View List
Advertisement
customer support customer service karens workplace-stories entitled parents job malicious compliance retail work customers customer karens in the wild workplace entitled karen entitled people - 24248069

Entitled dude wants to cut a 150 person line, gets shut down: 'A middle-aged man [had] a screaming, crying tantrum'

Some people weren't ever taught that they can't always have things their way—and it shows… These days, being a preferred platinum, premium, premier, or bumbercrum-level customer really doesn't mean much of anything. Companies don't even really go through much to disguise this, either. Back in the day, if you did enough business with a company to achieve bundersnoot-level status, they'd give you actual upgrades and treatment that meant something. These days, you'll be lucky to get a pen, but it'…
View List
customer service karens entitled parents server waiter karen-customer customers waiting customer talesfromyourserver food service service karens in the wild entitled tales from your server karen entitled people service industry - 24126981

Karen demands anchovy-less Caesar salad because of fake food allergy: 'Hold the anchovies!'

At a certain point, ordering a specific dish without the vital components that make it that specific dish in the first place becomes pretty pointless. For example, if you order a cheeseburger without cheese, it's just a hamburger; and if you order eggs benedict without hollandaise sauce , that's just poached eggs on a bun; and if you order a Ceasar salad without anchovies, you're just going to get a few lettuce leaves and croutons on a plate.
View List
refund customer customer-service service customers cashier cash refunded payback money malicious-compliance retail reddit reddit-thread sale on-sale

'She processed a cash refund for $225': Customer earns $165 in cash after an argumentative cashier debates their receipt

Have you ever done a deep cleaning of your house and discovered silly oddities and funny trinkets that you imagined were long gone? Crusted with dust and buried in the forlorn corners of our homes, there are hidden treasures from decades past that are revealed when we take a moment to clean up our space. Like the moment you uncrumble a $20 bill in your winter coat, there's no better feeling than finding your own precious valuables squirreled away in the clutter.
View List
Advertisement
customer service karens pizza pizza delivery customers customer pizza guy food service karens in the wild karen service industry - 24007173

'[It cost] a measly 69 cents': Karen wants a cup of ranch with her pizza, doesn't want to pay

You might not expect a grown adult to lose their marbles over a 69-cent cup of the ranch, but when it comes to entitled people and paying petty amounts of cash, you can always expect there to be an issue.
View List
customer service barista malicious compliance server customers petty revenge customer food service service police officer service industry police - 23968773

Police officer blocks barista's driveway, resulting in them being late to make the police captain's coffee: 'Captain proceeds to chew out that officer in front of all of his colleagues'

After working in customer service, there are some experiences that will stick with you long after. These experiences will mostly be the exceptional ones that stand out even from every other bizarre daily interaction.
View List
workplace discussion pro revenge workplace-stories jobs employee fired job malicious compliance revenge work employer workplace workplace malicious compliance employment in the workplace customer service server waiter customers waiting customer talesfromyourserver food service service tales from your server service industry chef - 23990533

Restaurant fires apprentice chef who owns all their recipes, cripples their kitchen: 'The manager clearly began to panic'

Even if your work, knowledge, and contributions make you irreplaceable in your organization, your employer is never going to admit it. For one thing, they probably aren't even going to be aware of it until long after you're gone. They probably think that there are dozens of people out there who can do exactly what you do. For another, if they did admit how valuable you were, they know that you'd likely want to be paid fairly for that fact—and that's just never going to happen. No, it's better t…
View List
Advertisement
reddit retail retail-workers worker employee employees customer-service service cashier karen karens audacity reddit-thread funny company workplace lol

27 Retail Employees Compete for the 'Most Audacious Customer' Award

As every retail employee knows, shoppers change their persona when they walk into a store. Nobody knows how or why, but even the most benevolent people can transform into feral Karens as soon as they walk in front of a store cashier, pillaging the aisles like there's no tomorrow.
View List
'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…
View List
1 2 3 4 5
Advertisement

Hot Today

Advertisement