He may be returning the phone, but he's keeping the sassy golden Kindle for now, even if it keeps adding "Oh dear!" to the end of every paragraph of Pride and Prejudice.
~Office Lackey Jack
"If I have to listen to smooth jazz while on hold for 45 minutes, I'm at least going to do something fun on my laptop while I wait!"
That or tape thumbtacks to your snooze button. Youch!
The others all look legit.