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Via: TodayNews
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His apparently-laden interview went viral; apparently, he knows the word because he "went to school and has a large brain."

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Via: wumbo del rey
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Via: Ars Technica
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The Consumerist reports that a man known as Conal complained to Comcast after he was billed for services he didn't actually have. After Conal's complaint, the company promised him extra television channels as a make-good but instead sent him a variety of equipment he didn't need.

Conal complained to Comcast again after he was billed $1,820 for the surplus hardware. This is where things get interesting. Conal, who says he works for a large American accountancy firm, compiled a spreadsheet showing every erroneous charge he had received from Comcast, which he sent to the company.

Comcast then apparently refused to reverse the error, so in February 2014, Conal decided to try something else. Being an accountant, Conal contacted Comcast's comptroller, the office that looks after the company accounts. He said he repeatedly called them about his bill, telling them that Comcast should be investigated by the Public Company Accounting Oversight Board.

The Consumerist says that after this, Comcast got in touch with Conal's employer.

At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal's subsequent dismissal from his job; a job where he says he'd only received positive feedback and reviews for his work.

Terrible customer service from Comcast has itself become a meme and was recently highlighted by making a man wait on hold until the office closed and by a customer service rep refusing to cancel a man's service.

Read the full story at Ars Technica.

funny fail image news florida woman gets tased by cop and then given apology cake
Via: Pensacola News Journal
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In Pensacola, FL a cop wrongfully tased a woman and tried to cover it up, and then offer an apology cake after the victim filed a lawsuit.
Nothing says you're sorry like a homemade cake depicting the tasing incident you're so apologetic about. 

Via: www.reuters.com
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This is sparking an ongoing debate on the understood use and abuse of wifi privileges at coffee shops around the country. These measures don't come as a complete shock - I've often been muscled out of seating room by those (especially in college districts, where students are either studying or preparing resumes and cover letters as they enter the job market) who take up entire tables with their laptops and paperwork, pull their feet up onto unoccupied chairs, and spend the entire day living off their $1.50 americano and however many glasses of water the baristas have seen fit to give them.

~OLJ