On Hold With Customer Service?

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customer service,on hold,phone,tech support
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"If I have to listen to smooth jazz while on hold for 45 minutes, I'm at least going to do something fun on my laptop while I wait!"

How Your Bookseller Really Feels About You

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borders,customer service,Hall of Fame,list,sign
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When stores are about to go out of business, they offer that rare environment where you can hear what employees in the service sector think about you, the customer, even while they're still working. It's like the difference between studying chimpanzee behavior in a zoo and actually going to the rainforest to live with them, Goodall-style. It's a total win.

~OLJ

Guess What, Fool?

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customer feedback,customer service,stole my wheelchair,wheelchair
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You're gonna be in a world of hurt when I find you. AND THE WORLD OF HURT HAS A RAMP SO IT'S ADA ACCESSIBLE B*H!!!