If I were A&F, I'd write a different email:
Dear Mrs Navarra,
JEANS ALL LOOK THE SAME. YOU HAVE TOO MANY OF THEM.
Actually, this isn't an uncommon argument. There's a pretty sizable movement in favor of getting rid of the penny altogether. You can read about it on this reputable reference website. As for my own two cents (LOL!), I'd rather see them bring back the ha'penny and the farthing, because I love saying ha'penny and farthing.
~Office Lackey Jack