What do you expect in terms of hospitality when you book an expensive 5-star hotel? You're usually paying upwards of $500 a night, so you would think they would provide the best of services. Especially if you get stuck in a bathroom! Things happen and precarious situations arise, we all know that's unavoidable in this place we call life. But it is how you handle these situations that gives you a top notch rating. When this woman got stuck in a 5-star hotel bathroom while vacationing with her bo…

Nepo-babies are the privileged kind of delusional, not the fun kind of delulu. Like, there's the employee that pushes the boundaries and might get you in trouble for doing something fun kind of delulu, and then there is the nepo-baby delusional co-worker who thinks he's entitled to everyone treating him like the boss even though he was given a bartending position because his mommy is the boss. See what I mean? The latter is, unfortunately, where our story begins . This hotel bartender was the k…

Running around the restaurant trying to take orders, pick up dirty plates, and grant ridiculous requests such as ‘Give me a literal bowl of ketchup’ is exhausting. Especially when your entire wage depends on the kindness of strangers, also known as customers. Are they going to tip? How much are they going to tip? Will I be able to afford to fix my car this month, or am I going to cry when I see my account balance instead? You never know. Around the holidays, people are often a little more gener…

You know that stereotype of restaurant owners being grimy and shady? Well, unfortunately, it's not unwarranted. More often than not restaurant owners will toy with their employees' lives just to save face. That might mean getting fired for no just reason because someone left an entitled 1-star review. That is where this Reddit story goes. This server covered a shift for a coworker in mourning. When she got there, her section already had a belligerent guy who obviously had way too much to drink.…

Sometimes a beautiful thing can blossom out of something horrible. For example, a higher-paying job can blossom from how you handle a Karen tantrum. Which is exactly what happened to this Redditor . She was enjoying her lunch at a restaurant she did not work at. She had interviewed with them, but it was too soon to know anything about that. She had only an hour for lunch from her actual chef job at a completely different restaurant, so was trying to down her food as fast as possible. All of a s…

As someone who has worked many years in the service industry let me tell you, when an unruly customer gets what's coming to them, it is the most satisfying feeling in the world. Service industry jobs are usually low pay, you're running around on your feet all day, and you have to deal with the most entitled customers. It's not always like that! Sometimes you have great regulars and a fantastic team. But, unfortunately, those more annoying events are more common. The longer you work in the servi…

It's not every day you get a chance to get even with a regular customer who each time they come to eat at your restaurant, is determined to complain until they get their meal comped… Back when I was a waitress, I certainly didn't bump into customers too much outside of work (thankfully). This regular customer in question came to the corporate-style cookie-cutter restaurant that the OP was working at. She would arrive with a frown, eat lunch, and never tip. It was the same thing, every single ti…

If you have worked in the service industry, then you know that the best thing about the job can really be your coworkers . They're going through the same work struggles as you and know you both are definitely not getting paid enough. Unfortunately, when they aren't good coworkers, they are the worst. When they don't have your back and throw you under the bus constantly—a real tragedy for the service industry. A server wrote on Reddit that they took their friends to brunch at the restaurant they…

Whether you're working in a spotless kitchen or not, hearing that the health inspector has showed up unannounced sends some sort of chills down any service industry worker's back. Maybe it's PTSD from getting pop quizzes in high school, because that's exactly what it feels like. Even if you are sure you are an expert on the topic, something about being put on the spot and quizzed about it at random makes you doubt yourself. So you can image the sort of chaos that ensues with an inspector shows…

HOLY MOLY, a human was decent. Alert the news! Sound the sirens! Everybody hold hands and enjoy this moment of faith being restored in humanity. It's quit uncommon to find a store on the internet that does just that. Usually, it's people venting about some horrible incident with a Karen or incompetent manager that makes life feel unbearable. But, hey, it's the holiday season ! Some wholesomeness and empathy is called for. This Redditor recalls an embarrassing moment in his life that he will nev…

If there is one thing that working in the service industry tends to teach you, it's to hold your ground. You can't let everyone walk all over you, because there will be people who will most definitely take advantage of that weakness. For example, this server who either came encounter with a male Karen or a really empty-headed scammer. He was working a very slow morning shift, we're talking just several orders, enough to count on one hand. So when a mad came storming in demanding a refund, the f…

When it comes to sticky situation, you're going to want an expert in charge, right? Unfortunately, sometimes, like in the instance of this Redditor's story, the “expert” in charge is actually the worst. This Redditor was new to working the service industry. (They have since worked it for many years, but this was from the start.) The were working at a big chain steak house when they got a male Karen . This guy ordered something off the menu that did not exist. When OP pointed that out to him, he…

Welcome to working in the service industry!

Everybody who has every worked in the service industry has had their own embarrassing story. Honestly, it's better to get your front of house fail out of the way early so you know you can get through it. Dropping a full tray is the classic one and might even get you applauds. Then there is the dropping of a tray directly onto a customer. That one is way harder to bounce back from , but if you have nice customers, it can also feel like a good lesson. Then there are whole other instances that jus…

Everyone's been to a restaurant before where they had a terrible server. You saw them flirting with the hostess, loitering around the bar, and rolling their eyes when you asked them to split the bill. Not to mention, they've neglected your table for 20 minutes, while you were starving and ready to order. Restaurant goers are faced with a tough decision– to tip or not to tip?

Anyone who doesn't have mad respect for servers probably couldn't last two minutes during a brunch shift.